An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan Case Study Solution


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An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan Case Study Help

Background and Facts

An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan a workplace materials seller for small and also average sized organisations has just recently been associated with preparing for a merger with its rival Home Deport, which has actually influenced performance degrees in departmentswith the elderly manager involved in legal issues presented by the federal Trade Commission. With the Marketing Head advancing the information of his departure from the firm in one year, Jeannie Lewis, the current head of operations has actually been asked to take the duty in the near future. With challenges in the kind of a potential social change and low staff member morale, the company is in need of a full reengineering initiative at the marketing division.

Trouble Statement
Porter's 5 Forces Analysis
The prospective social change at the advertising and marketing division of An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan is raising uncertainty in the workplace resulting in different challenges for the Jeannie Lewis who would be changing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a major duty in impacting calculated decisions since Stapes Inc. had to abandon its strategies of combining with Office Deport after the Federal Trade Compensation's treatment at the same time. Provided the reality that the store has a global existence with branches in UK, UNITED STATES, Canada as well as Germany, political consider each of these nations might have the ability to affect efficiency or strategic objectives. Federal Profession Compensation's antitrust match versus the merging used up beneficial time of the organization's elderly administration recommending that 'political' factors can have severe implications for a worldwide business.

Economic Factors: Financial factors such as the development of local business in the international situation suggest that An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan is prospering in an environment where there is prospective development of organisations. Along with this, reality that shop consumers are primarily looking for workplace materials for home offices suggests that the marketplace has an increasing fad of entrepreneurs and also home based companies.

Social factors: Social trends in the economy reveal that clients are looking for ease along with appealing prices. Market research shows how the client for An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan lacks understanding concerning finding services which can offer a mix of benefit and low costs.

Technical factors: Technology plays an important role in An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan's business technique especially as the organization is piloting Modern technology facilities which would certainly use modern technology sales and assistance in the type of memory upgrades, peripheral installations. (Recap of PARASITE in appendix 2).

OB Issues and also Effects.

A number of underlying Business Behavior concerns can be seen in An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan's case as highlighted in this section.

Concerns about cultural adjustment: There is concern concerning a social change that would certainly happen as soon as Todd Krasnow leaves from his position as the Exec Vice Head Of State of Advertising with a lot of the team member already showing unhappiness over this prospective step. This predicted modification has actually produced anxiety in the office which has actually been paired with the previous tension of preparing the firm for a prospective merging with Home Deport.
Pest Analysis
Demanding Task Environment for Newcomers: There is scarcity of personnel that can match the difficult environment of a hectic organization. Not just does this cause problem in finding the best people, it puts anxiety on brand-new hires as can not hold up against the pace and pressure that the organization expects them to birth.

Double Coverage Lines: Newcomers find this business society troublesome as well as hard to handle especially as dotted line connections are suggested to be weak generally as well as unbiased setting as well as efficiency evaluation is still done by the solid line manager. This suggests that beginners could shed clearness about their corresponding duties and objectives particularly as populated line reporting does not maintain them in direct communication with the strong line managers.

Animosity From Cross Departmental Hiring: Krasnow's decision to make Lewis his successor as opposed to Bridget Coles despite the fact that it had actually been speculated that the last would certainly take Krasnow's placement came as a blow to her spirits. Lewis may have been qualified and appropriate for the task however the truth that Kransnow's separation would make Coles a straight report to Lewis might have been the factor for Coles' resignation from services.

Concern & Work Instability: Concern and also insecurity can be recognized as two significant issues that Lewis would be handling especially as the merger has actually currently be terminated and 2 senior executives of the marketing department would certainly be leaving. The whole duty of the department would certainly be falling on Lewis's shoulders who would certainly not simply supervise of brining regarding a cultural modification however would certainly also need to prove herself in her new role.

Incompatible Administration Style of Leader: Lewis's monitoring design as well as its incompatibility with the advertising and marketing division's duty can additionally be seen as an OB challenge specifically as she has been made use of to managing concerns in the operations department where personnel are educated to concentrate on procedures and obtain them right. The marketing department on the various other hand can be viewed as a team of people who are made use of to being supported by Krasnow that focused much more on outcome than procedures.

Interdepartmental Differences: Interdepartmental disputes between 3 departments, marketing, merchandizing and also operations specifically over the appropriation of the advertising and marketing mix can be recognized as one more OB concern. Although the advertising division does not share the same vision as the other two departments concerning the aloocation of the marketing mix twoards promos and advertsing, the merchandizing and also procedures divisions do not agree over the advertising mix allotment among one another either.

Fragmentation in Advertising Division: Fragmentation in between the marketing and advertising divisions can be determined as one more OB concern which might need additional attention. The fact that the marketing and advertising areas in the marketing department are disconnected is stopping both divisions from getting from each various other's experience and also knowledge. Integration of advertising and marketing with retailing and procedures would end up being more difficult if the advertising department itself is degenerated which can be another possible OB concern.

An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan Analysis

Numerous theories have been made use of to describe the situations to get additional clearness about the scenario at hand.
Swot Analysis
McGregor's Concept X & Y: According to Douglas McGregor's Theory X, a lot of supervisors think that subordinates are passive as well as careless, have little ambition and resist change. The difficult variation of this concept highlighted browbeating, limited controls, hazards and penalties. In time it produces low efficiency, subtle sabotage and rivalry (Deal, 2003). The scenario at An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan is not completely following Concept X, it can be seen that brand-new hires are locating this setting instead difficult which might ultimately lead to a higher disposition of the monitoring towards Concept X. Based on McGregor's promoted sight, which he called Concept Y, the crucial job of the monitoring is to organize organizational conditions to make sure that individuals can achieve their very own goals best by directing their efforts towards business rewards. If people locate no fulfillment in their work, the administration would have little choice but to count on theory X as well as outside control (Bargain, 2003). Even while examining Lewis's administration style, concept X may have appropriated in the operations division to some extent however the Advertising division would certainly call for dependence on Concept Y to get the creative thinking as well as originality from the groups.

Tuckman's Teamwork Concept: As far as Lewis's worry regarding bringing consistency in between the advertising and marketing as well as advertising division is concerned, this would initially lead to contrast as gone over by Bruce Tuckman in his 'Team effort Theory'. By combining the marketing and also marketing division's job, there might be the very same first detach which might lead to the 2nd stage of 'storming' where the groups challenge one an additional.

Bridges' Transition Design: Based On William Bridge's concept (appendix 4), people are fairly unpleasant with change, which is apparent by the situation at An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan The circumstance can be viewed as a normal program of life if is examined as per Bridge's concept where he clarifies that individuals undergo three stages of shift when they experience modification. 'Closing, shedding as well as Releasing', The Neutral Zone and also 'The New Beginning' (Bridges, 2004). When people are presented with modification, they get in stage one therefore there may be emotions like sadness, uncertainty, frustration, anger, anxiety, denial and disorientation.The situation at the advertising and marketing division of An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan is similar so Lewis can obtain comfy with the idea that it is not amazing habits. In the 2nd stage, there might be a need to bridge the space between the brand-new as well as old society so Lewis may need to face this challenge as soon as Krasnow leaves. There may be reduced spirits and also reduced productivity at this stage which ought to not be taken as a setback. It is during this stage that Lewis will certainly need to offer assistance to the department to make sure that they can find an orientation. It can be seen how Krasnow has already made this shift less complicated by making Lewis obtain associated with the department a year before his actual departure. According to Bridges' Design, stage 3 will certainly produce visibility to knowing, High power as well as dedication as people will certainly embrace the modification (Bridges, 2004).
Vrio Analysis
Maslow's Requirement pecking order: The OB concern related to insecurity at the work environment has actually been caused to start with by the modification in monitoring as well as second of all by the reality that the merger will certainly no longer be started. Abraham Maslow in his Theory of 'Demands Pecking order' (appendix 5) has discusses the significance of 'safety needs as being a lower level demand of a human for triggering inspiration. As seen in the pyramid cooperated appendix 3, we can see exactly how 'the need to really feel safe and secure and also out of danger' goes to the second level of demands. Before a staff member can be made to establish psychologically, he requires to have his 'Physical 'and also 'Safety' requires met. This shows that unless the employees are made to feel safe and secure concerning their existing work condition in An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan they might not get to 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for An Old Bank In A New Country Restructuring Nile Commercial Bank Of South Sudan Case Study

Implication of Analysis.

The OB analysis has considered different concepts to recognize just how to manage the present scenario handy. The complying with three choices have actually been recommended to help Lewis take care of the organizational difficulties in the advertising and marketing division. Each of these choices has been proposed for relieving the transition needed to bring the advertising and marketing division in accordance with the requirements of the marketplace and also for making the cultural adjustment that would certainly adhere to as soon as the present leader leaves.

Assimilation of advertising and marketing features. Dividing Adverting and also Production features. Combination of Marketing with Operations.

Assessment of Alternatives.

Judith Shapiro that has actually earlier been interviewed by Lewis throughout the earlier merger days has expertise in business-to-business advertising along with agency as well as retail advertising experience. As soon as Krasnow leaves, Lewis can hire Shapiro as an EVP for advertising to deal with both marketing as well as marketing features.

The advantage of this technique is that it will integrate the two features while minimizing the need for working with an extra resource for marketing. Along with this, Lewis would certainly be heading the advertising and marketing department and also regardless her substitute would be needed for the current function that she is carrying out. The negative aspect of this alternative is that exterior hiring may bring about resentment from inner personnel who might be eying the position of EVP after Lewis takes control of Krasnow's position.

Dividing Adverting and Manufacturing: Given the competitive stress as well as excellent quality job required from the advertising agency, it is recommended that Lewis should permit the production device to be a separate feature from the marketing system. Considering that most advertising agencies had these 2 functions as separate units, it makes more sense to comply with the standard. Both functions might be able to focus on their core turns on more efficiently. The negative aspect of this technique would certainly be that extra prices would certainly have to be borne for setting up different production functions. A manufacturing head may have to be worked with which might enhance expenses for the organization.

Combination of Advertising with Operations: Since Lewis is currently taking care of the advertising and marketing as well as operations divisions all at once; it makes sense to incorporate the two functions since she has been effectively taking treatment of both ends. The truth that Lewis has to adapt her management design for the advertising department recommends that these two divisions would be culturally diverse.


An examination of the three options shows that combination of marketing as well as procedures would certainly not be a feasible move due to the huge differences between the two divisions in spite of the reality that currently Lewis is handling both. While separation of the production function might have been a beneficial move for the marketing department, the reality that it would imply positioning a third function under Lewis's wing suggests this need to be stayed clear of.

Activity Strategy.
Lewis will certainly take control of the function of EVP Marketing after Krasnow leaves.

Advertising and Marketing functions would be combined.

Judith Shapiro will certainly be hired to take Lewis's place as SVP of advertising and marketing.

Manufacturing feature will stay part of advertising and marketing under advertising and marketing feature.

Lewis will separate herself from operations.

A democratic management style with employee empowerment will be made use of in advertising and marketing division.

Open up door plan as well as focus on cross departmental interaction will certainly be aimed at eliminating discord.

Backup strategy.

If the integration does not work out as planned, a contingency plan would certainly comply with which would certainly separate the production function from the marketing feature to lower the load on the SVP of marketing and advertising. In case Judith Shapiro does not get hired, Lewis will be heading the advertising division without an SVP. In that case the manufacturing feature will most definitely be separated by positioning it under an SVP production.