The Financial Crisis Of 2007 2009 The Road To Systemic Risk Case Study Solution


Home >> Harvard >> The Financial Crisis Of 2007 2009 The Road To Systemic Risk >>

The Financial Crisis Of 2007 2009 The Road To Systemic Risk Case Study Solution

Background and Facts

The Financial Crisis Of 2007 2009 The Road To Systemic Risk an office products merchant for small and also average sized businesses has actually just recently been associated with preparing for a merging with its competitor House Deport, which has impacted efficiency levels in departmentswith the senior supervisor associated with lawful issues put forth by the federal Profession Commission. With the Advertising Head advancing the news of his departure from the company in one year, Jeannie Lewis, the existing head of operations has actually been asked to take the duty in the near future. With obstacles in the type of a prospective social adjustment and low staff member spirits, the company requires a complete reengineering initiative at the advertising department.

Trouble Statement
Porter's 5 Forces Analysis
The prospective social modification at the advertising and marketing division of The Financial Crisis Of 2007 2009 The Road To Systemic Risk is increasing uncertainty in the working environment bring about different challenges for the Jeannie Lewis that would be changing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant role in affecting tactical choices because Stapes Inc. had to abandon its plans of merging with Workplace Deport after the Federal Trade Compensation's intervention in the process. Provided the reality that the shop has an international visibility with branches in UK, UNITED STATES, Canada and also Germany, political consider each of these countries may have the ability to affect efficiency or tactical goals. Federal Trade Commission's antitrust match versus the merger took up beneficial time of the organization's elderly management suggesting that 'political' factors can have major ramifications for an international organisation.

Economic Factors: Financial factors such as the development of local business in the international scenario recommend that The Financial Crisis Of 2007 2009 The Road To Systemic Risk is thriving in a setting where there is prospective growth of companies. Truth that store customers are mainly looking for workplace supplies for residence offices recommends that the market has an increasing trend of entrepreneurs and also house based companies.

Social factors: Social patterns in the economic climate reveal that customers are seeking ease as well as attractive costs. Market research demonstrates how the customer for The Financial Crisis Of 2007 2009 The Road To Systemic Risk lacks awareness about discovering services which can offer a mix of benefit and also low costs.

Technical factors: Innovation plays an important role in The Financial Crisis Of 2007 2009 The Road To Systemic Risk's company method especially as the organization is piloting Technology centers which would certainly offer modern technology sales and also assistance in the type of memory upgrades, outer setups. (Summary of BUG in appendix 2).

OB Issues as well as Effects.

A number of underlying Organizational Behavior problems can be seen in The Financial Crisis Of 2007 2009 The Road To Systemic Risk's case as highlighted in this area.

Uneasiness concerning social change: There is apprehension concerning a social adjustment that would occur when Todd Krasnow leaves from his position as the Executive Vice President of Marketing with most of the team member already showing unhappiness over this prospective action. This predicted adjustment has actually created stress and anxiety in the work environment which has actually been coupled with the previous anxiety of preparing the company for a possible merger with House Deport.
Pest Analysis
Stressful Task Setting for Newcomers: There is shortage of workers that can match the demanding setting of a busy organization. Not only does this cause problem in finding the best people, it puts stress and anxiety on new hires as can not stand up to the rate and stress that the company expects them to bear.

Twin Reporting Lines: Beginners discover this organizational society cumbersome as well as hard to cope with particularly as dotted line partnerships are indicated to be weak in general as well as unbiased setting and also efficiency evaluation is still done by the strong line manager. This indicates that newcomers can shed clarity about their particular functions as well as purposes especially as dotted line reporting does not keep them in direct communication with the solid line managers.

Resentment From Cross Departmental Hiring: Krasnow's decision to make Lewis his follower rather than Bridget Coles despite the fact that it had been guessed that the latter would take Krasnow's placement came as a blow to her spirits. Lewis might have been capable and suitable for the work but the truth that Kransnow's departure would certainly make Coles a direct report to Lewis might have been the factor for Coles' resignation from solutions.

Anxiety & Work Instability: Concern and insecurity can be identified as two significant concerns that Lewis would be dealing with specifically as the merging has currently be cancelled as well as two elderly executives of the advertising division would certainly be leaving. The whole obligation of the department would be dropping on Lewis's shoulders who would not just be in charge of brining concerning a cultural modification however would also have to confirm herself in her brand-new function.

Inappropriate Administration Style of Leader: Lewis's management design and its incompatibility with the advertising department's role can additionally be seen as an OB difficulty specifically as she has actually been used to handling problems in the procedures department where workers are shown to focus on procedures as well as obtain them. The advertising division on the other hand can be viewed as a group of individuals who are made use of to being nurtured by Krasnow that focused more on result than processes.

Interdepartmental Differences: Interdepartmental arguments between three divisions, advertising, merchandizing and operations respectively over the allowance of the advertising mix can be recognized as an additional OB worry. Although the marketing department does not share the very same vision as the other two divisions concerning the aloocation of the advertising and marketing mix twoards promotions and also advertsing, the merchandizing and procedures departments do not agree over the advertising mix allowance amongst one another either.

Fragmentation in Advertising And Marketing Division: Disintegration between the marketing and advertising departments can be identified as one more OB problem which can need further interest. The fact that the advertising and marketing sections in the advertising department are separated is avoiding both divisions from gaining from each various other's experience and also expertise. Integration of marketing with merchandising as well as procedures would end up being harder if the advertising and marketing department itself is degenerated which can be one more possible OB worry.

The Financial Crisis Of 2007 2009 The Road To Systemic Risk Analysis

Different concepts have been made use of to describe the scenarios to get additional quality concerning the circumstance handy.
Swot Analysis
McGregor's Theory X & Y: According to Douglas McGregor's Theory X, the majority of managers believe that juniors are easy as well as lazy, have little passion as well as stand up to change. The circumstance at The Financial Crisis Of 2007 2009 The Road To Systemic Risk is not totally adhering to Concept X, it can be seen that new hires are discovering this environment instead stressful which might ultimately lead to a better inclination of the management towards Concept X. Also while evaluating Lewis's management style, concept X might have been ideal in the procedures department to some level but the Advertising department would require dependence on Theory Y in order to get the creative thinking and originality from the teams.

Tuckman's Teamwork Theory: As far as Lewis's problem concerning bringing harmony in between the advertising and marketing division is worried, this would initially bring about conflict as reviewed by Bruce Tuckman in his 'Synergy Concept'. (Tuckman, 1965). According to Tuckman's concept displayed in appendix 3, during the first stage of group advancement, individuals might not bond, as they are busy finding their area in the group. By incorporating the advertising and marketing division's work, there might be the same initial detach which might cause the second stage of 'storming' where the teams challenge one another. Nevertheless, it is only during the third stage or 'norming' when they would integrate to share ideas before the team can bring about harmony in the fourth phase 'executing'.

Bridges' Shift Version: According To William Bridge's concept (appendix 4), people are fairly uncomfortable with adjustment, which is apparent by the situation at The Financial Crisis Of 2007 2009 The Road To Systemic Risk The circumstance can be seen as a typical training course of life if is examined according to Bridge's theory where he explains that individuals go through 3 phases of shift when they experience adjustment. 'Closing, shedding and Letting go', The Neutral Zone and also 'The New Beginning' (Bridges, 2004). When individuals are presented with adjustment, they enter stage one therefore there may be feelings like unhappiness, uncertainty, stress, rage, anxiety, denial and also disorientation.The circumstance at the advertising and marketing department of The Financial Crisis Of 2007 2009 The Road To Systemic Risk is comparable so Lewis can obtain comfortable with the idea that it is not amazing behavior. In the second phase, there might be a need to bridge the void in between the brand-new as well as old culture so Lewis may need to encounter this challenge as soon as Krasnow leaves. There may be reduced morale and also reduced productivity at this stage which should not be taken as an obstacle. It is throughout this phase that Lewis will need to offer assistance to the department so that they can discover a sense of direction. It can be seen just how Krasnow has actually currently made this change less complicated by making Lewis obtain involved in the division a year before his actual separation. As per Bridges' Version, phase three will certainly produce openness to knowing, High power and also dedication as people will welcome the adjustment (Bridges, 2004).
Vrio Analysis
Maslow's Requirement power structure: The OB concern pertaining to insecurity at the office has been set off first of all by the modification in administration as well as second of all by the truth that the merger will certainly no more be initiated. Abraham Maslow in his Concept of 'Demands Pecking order' (appendix 5) has reviews the relevance of 'protection requires as being a reduced degree demand of a human for triggering inspiration. As seen in the pyramid shared in appendix 3, we can see just how 'the need to really feel safe and unharmed' goes to the 2nd degree of requirements. Before an employee can be made to create emotionally, he requires to have his 'Physiological 'as well as 'Safety' needs satisfied. This indicates that unless the employees are made to feel safe and secure concerning their existing employment standing in The Financial Crisis Of 2007 2009 The Road To Systemic Risk they might not reach 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for The Financial Crisis Of 2007 2009 The Road To Systemic Risk Case Study

Implication of Analysis.

The OB analysis has looked at different theories to comprehend exactly how to handle the current scenario handy. The adhering to three choices have been proposed to aid Lewis take care of the organizational obstacles in the advertising and marketing division. Each of these choices has actually been proposed for easing the shift needed to bring the advertising division according to the demands of the marketplace and for making the cultural modification that would certainly follow as soon as the present leader leaves.

Integration of marketing and advertising features. Separating Adverting as well as Manufacturing features. Integration of Marketing with Operations.

Examination of Alternatives.

Combination of Advertising & Marketing Functions: The in-house advertising company of The Financial Crisis Of 2007 2009 The Road To Systemic Risk is currently toughness for the organization in terms of conserving up on overheads related to marketing and also promotion. Because no brand-new recruitment has been done after Bridget Cole's departure with the reporting line being straight designated to Krasnow for the advertising and marketing feature, this is a desirable opportunity for incorporating the advertising and marketing features. Judith Shapiro who has actually earlier been talked to by Lewis throughout the earlier merger days has knowledge in business-to-business marketing in addition to firm and also retail advertising and marketing experience. Once Krasnow leaves, Lewis can hire Shapiro as an EVP for marketing to deal with both advertising and marketing features.

The benefit of this method is that it will certainly incorporate both features while reducing the demand for employing an extra source for advertising. In addition to this, Lewis would be heading the advertising department as well as all the same her substitute would be required for the existing duty that she is doing. The negative aspect of this alternative is that outside hiring may bring about animosity from interior personnel who may be considering the position of EVP after Lewis takes over Krasnow's setting.

Separating Adverting as well as Manufacturing: Given the affordable pressures and high top quality work required from the marketing agency, it is recommended that Lewis ought to allow the manufacturing device to be a separate function from the advertising system. Given that most advertising and marketing agencies had these 2 features as separate systems, it makes more sense to follow the norm.

Assimilation of Advertising And Marketing with Workflows: Since Lewis is already taking treatment of the marketing and operations departments simultaneously; it makes feeling to integrate the 2 functions because she has been efficiently taking treatment of both ends. The reality that Lewis has to adapt her administration style for the advertising and marketing department recommends that these two divisions would be culturally diverse.


An evaluation of the 3 choices shows that integration of advertising and also operations would not be a feasible move due to the huge distinctions between the two departments despite the fact that currently Lewis is handling both. While splitting up of the manufacturing feature may have been a favorable relocation for the advertising and marketing division, the reality that it would certainly indicate placing a 3rd feature under Lewis's wing indicates this must be prevented as well. The assimilation of the advertising department is the most effective option in terms of getting the optimal arise from the division. An action prepare for this choice is talked about below.

Activity Plan.
Lewis will certainly take over the function of EVP Advertising after Krasnow leaves.

Advertising and Marketing features would be merged.

Judith Shapiro will be employed to take Lewis's location as SVP of advertising and marketing.

Production feature will certainly stay part of advertising and marketing under marketing function.

Lewis will certainly separate herself from procedures.

An autonomous management style with worker empowerment will certainly be used in advertising and marketing department.

Open up door policy and also focus on cross department communication will be aimed at removing dissonance.

Backup plan.

If the combination does not exercise as planned, a contingency plan would adhere to which would separate the production feature from the advertising and marketing function to reduce the lots on the SVP of marketing and advertising. In case Judith Shapiro does not obtain worked with, Lewis will certainly be heading the advertising division without an SVP. Because case the manufacturing function will absolutely be separated by positioning it under an SVP production.