What Can A Mosquito Do To An Elephant B Case Study Solution


Home >> Harvard >> What Can A Mosquito Do To An Elephant B >>

What Can A Mosquito Do To An Elephant B Case Study Solution

Background and Facts

What Can A Mosquito Do To An Elephant B an office materials seller for small as well as average sized services has actually lately been involved in preparing for a merger with its competitor House Deport, which has influenced performance levels in departmentswith the senior manager involved in lawful difficulties presented by the federal Profession Compensation. With the Marketing Head putting forward the information of his separation from the company in one year, Jeannie Lewis, the current head of operations has been asked to take the function in the future. With obstacles in the type of a possible social adjustment as well as low staff member spirits, the company needs a full reengineering initiative at the advertising division.

Issue Statement
Porter's 5 Forces Analysis
The potential social change at the advertising and marketing division of What Can A Mosquito Do To An Elephant B is raising uncertainty in the working environment causing various challenges for the Jeannie Lewis that would certainly be replacing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant duty in influencing critical choices since Stapes Inc. needed to desert its strategies of combining with Workplace Deport after the Federal Trade Commission's treatment while doing so. Provided the reality that the store has an international visibility with branches in UK, UNITED STATES, Canada and also Germany, political factors in each of these countries may be able to influence efficiency or calculated goals. Federal Trade Payment's antitrust match versus the merging occupied valuable time of the company's elderly administration suggesting that 'political' factors can have severe ramifications for an international company.

Economic Factors: Economic factors such as the development of small companies in the worldwide scenario suggest that What Can A Mosquito Do To An Elephant B is flourishing in an atmosphere where there is potential growth of companies. In addition to this, reality that store clients are mainly searching for workplace products for home offices suggests that the market has a climbing fad of entrepreneurs and also home based companies.

Social factors: Social trends in the economic situation reveal that customers are seeking convenience along with attractive costs. Market research demonstrates how the customer for What Can A Mosquito Do To An Elephant B lacks awareness about locating solutions which can provide a combination of comfort as well as inexpensive.

Technological factors: Technology plays a vital duty in What Can A Mosquito Do To An Elephant B's service technique particularly as the company is piloting Modern technology facilities which would certainly offer technology sales and also assistance in the form of memory upgrades, outer setups. (Summary of BUG in appendix 2).

OB Issues and also Symptoms.

A number of underlying Organizational Actions concerns can be seen in What Can A Mosquito Do To An Elephant B's case as highlighted in this area.

Uneasiness regarding cultural modification: There is uneasiness regarding a social modification that would certainly happen when Todd Krasnow leaves from his position as the Executive Vice Head Of State of Advertising And Marketing with the majority of the staff members already showing unhappiness over this possible move. This expected change has actually produced anxiety in the office which has actually been coupled with the past stress of preparing the company for a potential merger with Home Deport.
Pest Analysis
Difficult Task Environment for Newcomers: There is shortage of employees that can match the demanding setting of a busy organization. Not just does this lead to difficulty in finding the appropriate individuals, it places anxiety on new hires as can not stand up to the rate as well as pressure that the company expects them to birth.

Dual Reporting Lines: Beginners locate this organizational society troublesome as well as difficult to deal with especially as dotted line relationships are implied to be weaker as a whole and objective setup as well as efficiency examination is still done by the strong line manager. This indicates that novices can lose clearness regarding their particular duties as well as objectives especially as populated line reporting does not keep them in direct interaction with the strong line supervisors.

Bitterness From Cross Departmental Hiring: Krasnow's decision to make Lewis his successor rather than Bridget Coles despite the fact that it had actually been guessed that the latter would take Krasnow's position came as a strike to her morale. Lewis may have been qualified and ideal for the task however the truth that Kransnow's separation would certainly make Coles a direct record to Lewis might have been the reason for Coles' resignation from services.

Concern & Task Insecurity: Anxiety and insecurity can be recognized as two significant problems that Lewis would be dealing with specifically as the merger has actually currently be cancelled and two elderly execs of the marketing division would certainly be leaving. The whole duty of the department would be falling on Lewis's shoulders who would certainly not just supervise of brining about a social change however would certainly likewise have to verify herself in her new function.

Incompatible Monitoring Style of Leader: Lewis's administration design and also its incompatibility with the advertising and marketing department's duty can additionally be seen as an OB obstacle specifically as she has actually been made use of to taking care of concerns in the procedures department where employees are shown to concentrate on procedures and obtain them. The advertising and marketing division on the other hand can be viewed as a group of individuals that are utilized to being nurtured by Krasnow who concentrated a lot more on output than processes.

Interdepartmental Disagreements: Interdepartmental disputes in between three departments, advertising and marketing, merchandizing and also operations respectively over the appropriation of the advertising and marketing mix can be recognized as an additional OB worry. Although the marketing division does not share the exact same vision as the other 2 divisions regarding the aloocation of the advertising mix twoards promos as well as advertsing, the merchandizing and also operations departments do not agree over the marketing mix appropriation amongst each other either.

Disintegration in Advertising Department: Disintegration in between the marketing and advertising divisions can be recognized as an additional OB issue which might require additional interest. The fact that the advertising and marketing areas in the advertising division are detached is avoiding both divisions from getting from each various other's experience and also knowledge. Integration of marketing with retailing and operations would come to be more difficult if the marketing department itself is disintegrated which can be another prospective OB concern.

What Can A Mosquito Do To An Elephant B Analysis

Different concepts have been utilized to describe the circumstances to obtain more clearness concerning the scenario at hand.
Swot Analysis
McGregor's Theory X & Y: According to Douglas McGregor's Concept X, the majority of supervisors think that subordinates are passive and lazy, have little passion and also stand up to modification. The circumstance at What Can A Mosquito Do To An Elephant B is not entirely adhering to Theory X, it can be seen that new hires are finding this atmosphere rather stressful which may ultimately lead to a greater inclination of the management in the direction of Theory X. Even while examining Lewis's management style, theory X may have been suitable in the procedures division to some level yet the Advertising division would certainly need reliance on Concept Y in order to get the creativity as well as originality from the teams.

Tuckman's Synergy Theory: As far as Lewis's issue concerning bringing consistency in between the advertising and also marketing department is concerned, this would at first lead to conflict as reviewed by Bruce Tuckman in his 'Team effort Theory'. By combining the advertising and marketing and also advertising and marketing department's job, there might be the same preliminary detach which might lead to the 2nd stage of 'storming' where the teams test one an additional.

When people are presented with change, they go into stage one as well as so there may be emotions like sadness, uncertainty, stress, anger, concern, rejection and disorientation.The situation at the marketing division of What Can A Mosquito Do To An Elephant B is comparable so Lewis can obtain comfy with the suggestion that it is not phenomenal habits. It is throughout this stage that Lewis will certainly have to give advice to the department so that they can locate a feeling of direction. It can be seen exactly how Krasnow has currently made this change much easier by making Lewis obtain entailed in the division a year before his actual separation.
Vrio Analysis
Maslow's Requirement hierarchy: The OB issue pertaining to insecurity at the workplace has actually been triggered to start with by the change in management and also second of all by the truth that the merging will no longer be launched. Abraham Maslow in his Theory of 'Requirements Hierarchy' (appendix 5) has reviews the significance of 'security requires as being a lower degree need of a human for activating motivation. As seen in the pyramid cooperated appendix 3, we can see how 'the demand to feel protected and safe' goes to the second degree of needs. Before a staff member can be made to develop mentally, he needs to have his 'Physiological 'as well as 'Security' requires met. This indicates that unless the personnel are made to feel safe regarding their present work status in What Can A Mosquito Do To An Elephant B they might not reach 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for What Can A Mosquito Do To An Elephant B Case Study

Ramification of Analysis.

The OB analysis has actually considered different concepts to understand just how to manage the existing scenario available. The adhering to three alternatives have actually been recommended to help Lewis deal with the organizational obstacles in the advertising division. Each of these options has actually been proposed for reducing the change required to bring the marketing department according to the demands of the marketplace as well as for making the social modification that would certainly follow when the existing leader leaves.

Integration of marketing and advertising functions. Dividing Adverting and also Manufacturing features. Combination of Advertising And Marketing with Procedures.

Examination of Alternatives.

Integration of Advertising And Marketing & Advertising Functions: The in-house advertising agency of What Can A Mosquito Do To An Elephant B is already strength for the company in terms of conserving up on expenses connected to advertising and also promo. Given that no new recruitment has been done after Bridget Cole's separation with the coverage line being straight designated to Krasnow for the advertising feature, this is a positive possibility for integrating the advertising and marketing features. Judith Shapiro that has actually earlier been interviewed by Lewis during the earlier merger days has competence in business-to-business advertising and marketing along with agency and also retail advertising experience. As soon as Krasnow leaves, Lewis can hire Shapiro as an EVP for advertising and marketing to deal with both marketing and advertising functions.

The benefit of this technique is that it will certainly integrate both features while reducing the demand for hiring an additional source for marketing. Lewis would certainly be heading the advertising and marketing department and in any case her substitute would be required for the present duty that she is carrying out. The negative aspect of this choice is that exterior hiring might cause resentment from inner employees who might be looking at the position of EVP after Lewis takes over Krasnow's setting.

Separating Adverting and also Production: Offered the affordable pressures and also high top quality job needed from the marketing company, it is recommended that Lewis needs to permit the production unit to be a different function from the marketing unit. Given that most advertising companies had these two features as separate devices, it makes even more sense to adhere to the standard.

Assimilation of Advertising And Marketing with Operations: Because Lewis is already looking after the advertising and marketing as well as operations departments all at once; it makes sense to integrate the two features since she has been successfully caring for both ends. The truth that both departments currently have significant distinctions over allocation of sources recommends that this combination may be able to bring about consistency especially as Lewis would be heading both ends.However there are numerous disadvantages of this relocation particularly as it would place way too much burden over Lewis's shoulders. The fact that Lewis needs to adjust her administration style for the marketing department suggests that these 2 departments would certainly be culturally diverse. Along with this, Lewis may not be able to apply one kind of management style to both divisions which could result in inadequacy in either among both functions.


An assessment of the three alternatives indicates that integration of advertising and marketing as well as procedures would not be a practical relocation because of the vast distinctions between the two departments although that presently Lewis is handling both. While splitting up of the production feature may have been a favorable step for the advertising and marketing department, the fact that it would certainly imply putting a third function under Lewis's wing indicates this ought to be prevented. The assimilation of the advertising and marketing department is the best choice in terms of getting the optimal arise from the division. An activity plan for this alternative is discussed below.

Action Plan.
Lewis will take over the duty of EVP Marketing after Krasnow leaves.

Advertising and Marketing functions would be combined.

Judith Shapiro will certainly be hired to take Lewis's place as SVP of marketing and advertising.

Manufacturing function will certainly stay component of marketing under marketing feature.

Lewis will certainly separate herself from procedures.

A democratic leadership design with staff member empowerment will be used in marketing division.

Open door policy and focus on cross departmental interaction will certainly be targeted at eliminating dissonance.

Backup strategy.

If the integration does not work out as prepared, a contingency plan would certainly adhere to which would divide the manufacturing function from the advertising function to decrease the lots on the SVP of advertising and marketing. In case Judith Shapiro does not get worked with, Lewis will be heading the advertising and marketing division without an SVP. In that case the production feature will absolutely be separated by putting it under an SVP manufacturing.