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What Can A Mosquito Do To An Elephant C Case Study Solution

CASE SOLUTION

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What Can A Mosquito Do To An Elephant C Case Study Solution

Background and Facts

What Can A Mosquito Do To An Elephant C a workplace supplies seller for little and moderate sized companies has lately been involved in planning for a merger with its competitor Residence Deport, which has actually affected effectiveness levels in departmentswith the senior manager involved in legal problems presented by the government Profession Payment. With the Advertising and marketing Head putting forward the news of his departure from the company in one year, Jeannie Lewis, the present head of procedures has been asked to take the function in the near future. With challenges in the kind of a potential social modification and reduced employee spirits, the company requires a complete reengineering effort at the advertising and marketing division.

Problem Statement
Porter's 5 Forces Analysis
The potential social adjustment at the marketing division of What Can A Mosquito Do To An Elephant C is raising uncertainty in the workplace bring about different challenges for the Jeannie Lewis that would be replacing the head of the division in one year. nalysis

PEST analysis

Political Factors: Political factors play a major function in affecting strategic decisions since Stapes Inc. needed to desert its strategies of merging with Office Deport after the Federal Profession Payment's treatment while doing so. Offered the reality that the store has a global visibility with branches in UK, USA, Canada as well as Germany, political factors in each of these countries may be able to influence performance or critical objectives. Federal Profession Commission's antitrust suit against the merger occupied valuable time of the company's senior administration recommending that 'political' factors can have significant ramifications for a worldwide organisation.

Economic Factors: Economic factors such as the introduction of small companies in the international circumstance recommend that What Can A Mosquito Do To An Elephant C is growing in an atmosphere where there is possible growth of services. Fact that shop customers are mainly looking for workplace products for residence workplaces recommends that the market has a climbing trend of business owners and also residence based organisations.

Social factors: Social patterns in the economic situation reveal that consumers are trying to find benefit as well as attractive prices. Market research shows how the consumer for What Can A Mosquito Do To An Elephant C lacks recognition regarding finding solutions which can use a mix of ease as well as affordable.

Technological factors: Technology plays a vital function in What Can A Mosquito Do To An Elephant C's company method particularly as the organization is piloting Modern technology centers which would certainly provide modern technology sales and support in the form of memory upgrades, peripheral setups. (Summary of BUG in appendix 2).

OB Issues and also Symptoms.

A number of underlying Organizational Actions issues can be seen in What Can A Mosquito Do To An Elephant C's case as highlighted in this area.

Worries regarding social modification: There is apprehension about a cultural adjustment that would certainly take place when Todd Krasnow leaves from his position as the Executive Vice Head Of State of Marketing with most of the employee currently showing discontent over this potential relocation. This anticipated change has developed stress and anxiety in the workplace which has actually been combined with the previous tension of preparing the firm for a potential merging with House Deport.
Pest Analysis
Demanding Work Environment for Newcomers: There is shortage of personnel that can match the stressful setting of a hectic organization. Not just does this bring about difficulty in discovering the appropriate people, it places stress on brand-new hires as can not endure the pace as well as stress that the company anticipates them to birth.

Double Coverage Lines: Beginners discover this organizational culture troublesome and also challenging to manage particularly as dotted line partnerships are implied to be weak as a whole as well as unbiased setup and performance evaluation is still done by the solid line manager. This means that newcomers might shed clarity concerning their corresponding duties and also objectives especially as populated line reporting does not maintain them in straight interaction with the solid line supervisors.

Animosity From Cross Departmental Hiring: Krasnow's choice to make Lewis his successor rather than Bridget Coles despite the fact that it had actually been guessed that the latter would certainly take Krasnow's position came as a blow to her morale. Lewis may have been capable and also suitable for the task but the truth that Kransnow's separation would make Coles a straight record to Lewis might have been the factor for Coles' resignation from services.

Fear & Job Instability: Anxiety as well as instability can be identified as two significant concerns that Lewis would certainly be handling specifically as the merging has actually currently be terminated and 2 elderly executives of the marketing department would certainly be leaving. The entire responsibility of the department would certainly be dropping on Lewis's shoulders that would certainly not simply supervise of brining regarding a social change however would also need to confirm herself in her brand-new role.

Inappropriate Monitoring Style of Leader: Lewis's administration style and its conflict with the advertising division's function can additionally be seen as an OB challenge particularly as she has been made use of to taking care of concerns in the procedures department where personnel are instructed to focus on processes and get them right. The advertising and marketing department on the other hand can be seen as a team of individuals who are utilized to being supported by Krasnow who focused extra on result than procedures.

Interdepartmental Disputes: Interdepartmental disputes in between three divisions, advertising and marketing, merchandizing and operations specifically over the allowance of the marketing mix can be determined as one more OB problem. Although the marketing division does not share the same vision as the various other 2 divisions pertaining to the aloocation of the advertising mix twoards promos as well as advertsing, the merchandizing and procedures divisions do not agree over the marketing mix appropriation among one another either.

Fragmentation in Advertising Department: Disintegration between the advertising and marketing departments can be identified as one more OB problem which might require additional focus. The fact that the advertising and marketing areas in the advertising division are disconnected is stopping both departments from getting from each various other's experience as well as experience. Integration of advertising and marketing with retailing and also procedures would certainly become more difficult if the marketing division itself is disintegrated which can be an additional prospective OB concern.

What Can A Mosquito Do To An Elephant C Analysis

Numerous theories have actually been made use of to explain the conditions to get more clearness about the situation at hand.
Swot Analysis
McGregor's Concept X & Y: According to Douglas McGregor's Concept X, the majority of managers believe that staffs are easy and also lazy, have little passion and also withstand change. The difficult variation of this concept stressed browbeating, limited controls, risks and also penalties. In time it generates low performance, subtle sabotage and rivalry (Deal, 2003). The circumstance at What Can A Mosquito Do To An Elephant C is not completely following Theory X, it can be seen that brand-new hires are locating this atmosphere rather difficult which may at some point lead to a higher disposition of the administration towards Theory X. As per McGregor's promoted sight, which he called Theory Y, the vital job of the monitoring is to arrange organizational conditions to ensure that individuals can attain their very own objectives best by directing their efforts in the direction of organizational rewards. If people find no complete satisfaction in their work, the monitoring would have little selection yet to depend on concept X as well as external control (Offer, 2003). Also while assessing Lewis's monitoring design, concept X might have been suitable in the operations department to some extent yet the Advertising and marketing division would certainly call for dependence on Concept Y in order to get the creativity and also originality from the teams.

Tuckman's Team effort Concept: Regarding Lewis's worry about bringing consistency in between the advertising and marketing department is worried, this would initially result in conflict as discussed by Bruce Tuckman in his 'Team effort Theory'. (Tuckman, 1965). As per Tuckman's theory shown in appendix 3, throughout the preliminary stage of group development, individuals might not bond, as they are active locating their place in the team. By integrating the advertising and marketing division's job, there might coincide first detach which can bring about the second phase of 'storming' where the groups challenge each other. Nevertheless, it is just throughout the third stage or 'norming' when they would certainly integrate to share concepts prior to the group can bring about harmony in the fourth stage 'performing'.

When people are offered with adjustment, they get in phase one and also so there might be feelings like unhappiness, unpredictability, aggravation, anger, worry, denial and also disorientation.The scenario at the advertising and marketing department of What Can A Mosquito Do To An Elephant C is comparable so Lewis can get comfortable with the concept that it is not remarkable habits. It is during this stage that Lewis will have to give advice to the division so that they can discover a feeling of direction. It can be seen how Krasnow has currently made this transition easier by making Lewis get entailed in the division a year before his real departure.
Vrio Analysis
Abraham Maslow in his Theory of 'Requirements Pecking order' (appendix 5) has reviews the importance of 'safety needs as being a lower degree need of a human for setting off inspiration. As seen in the pyramid shared in appendix 3, we can see exactly how 'the requirement to really feel protected and also out of risk' is at the second level of needs. Prior to an employee can be made to create mentally, he needs to have his 'Physiological 'as well as 'Security' requires satisfied.

SWOT Analysis for What Can A Mosquito Do To An Elephant C Case Study



Effects of Analysis.

The OB analysis has actually taken a look at various concepts to understand exactly how to deal with the current situation at hand. The complying with three choices have actually been suggested to assist Lewis handle the business obstacles in the marketing division. Each of these options has actually been proposed for easing the change needed to bring the marketing department in line with the demands of the market and also for making the social adjustment that would certainly comply with when the present leader leaves.

Assimilation of advertising and marketing features. Separating Adverting as well as Production features. Integration of Advertising And Marketing with Workflow.

Assessment of Alternatives.

Judith Shapiro that has actually earlier been talked to by Lewis throughout the earlier merging days has experience in business-to-business advertising and marketing along with agency and also retail marketing experience. Once Krasnow leaves, Lewis can employ Shapiro as an EVP for advertising and marketing to manage both advertising and marketing as well as advertising and marketing functions.

The advantage of this technique is that it will incorporate the two features while minimizing the requirement for working with an extra source for advertising and marketing. Lewis would certainly be heading the advertising division and also in any case her substitute would certainly be required for the current role that she is performing. The drawback of this choice is that external hiring may cause resentment from inner personnel who might be looking at the position of EVP after Lewis takes over Krasnow's placement.

Dividing Adverting as well as Production: Provided the affordable pressures and also premium quality job called for from the ad agency, it is advised that Lewis should enable the production device to be a different feature from the advertising and marketing system. Since most advertising agencies had these 2 features as different devices, it makes more feeling to comply with the norm. Both functions might be able to focus on their core turns on extra efficiently. The drawback of this strategy would be that extra costs would have to be borne for establishing up different production functions. A production head might have to be hired which might boost expenses for the organization.

Integration of Marketing with Operations: Considering that Lewis is currently looking after the advertising and marketing as well as procedures divisions simultaneously; it makes good sense to integrate the two functions given that she has actually been successfully looking after both ends. The truth that both departments already have major differences over allowance of sources recommends that this integration might have the ability to bring about harmony especially as Lewis would be heading both ends.However there are different downsides of this relocation especially as it would certainly place too much worry over Lewis's shoulders. The reality that Lewis has to adjust her monitoring style for the advertising department recommends that these 2 departments would certainly be culturally diverse. Along with this, Lewis might not be able to apply one kind of leadership design to both departments which can cause inadequacy in either one of the two functions.

Suggestion.



An examination of the three options indicates that combination of advertising and marketing and also operations would certainly not be a feasible step due to the large distinctions between the two departments in spite of the reality that currently Lewis is taking care of both. While splitting up of the production feature might have been a beneficial relocation for the marketing department, the truth that it would imply putting a third function under Lewis's wing means this need to be avoided.

Action Plan.
Recommendation
Lewis will take over the role of EVP Advertising after Krasnow leaves.

Marketing and advertising functions would be merged.

Judith Shapiro will certainly be hired to take Lewis's location as SVP of advertising and marketing.

Manufacturing feature will certainly stay component of advertising under marketing feature.

Lewis will certainly divide herself from procedures.

A democratic leadership style with employee empowerment will certainly be used in advertising department.

Open up door policy and emphasis on cross departmental interaction will certainly be targeted at getting rid of discord.

Backup plan.

If the integration does not exercise as planned, a backup strategy would follow which would certainly separate the manufacturing feature from the advertising function to decrease the load on the SVP of advertising and marketing. In case Judith Shapiro does not get employed, Lewis will be heading the advertising and marketing division without an SVP. In that case the production function will most definitely be divided by putting it under an SVP manufacturing.