Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This Case Study Solution


Home >> Harvard >> Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This >>

Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This Case Study Help

Background and Facts

Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This a workplace supplies store for little as well as moderate sized companies has actually lately been involved in preparing for a merger with its competitor House Deport, which has actually influenced performance levels in departmentswith the senior manager associated with lawful issues put forth by the government Profession Compensation. With the Advertising Head advancing the information of his separation from the company in one year, Jeannie Lewis, the current head of procedures has been asked to take the role in the future. With difficulties in the type of a prospective social change and also low worker morale, the organization is in need of a full reengineering initiative at the advertising and marketing division.

Trouble Declaration
Porter's 5 Forces Analysis
The potential social change at the marketing division of Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This is enhancing uncertainty in the workplace bring about various obstacles for the Jeannie Lewis who would certainly be changing the head of the division in one year. nalysis

PEST analysis

Political Factors: Political factors play a major function in impacting calculated choices considering that Stapes Inc. had to desert its plans of merging with Office Deport after the Federal Profession Commission's intervention while doing so. Given the reality that the shop has a worldwide existence with branches in UK, UNITED STATES, Canada and Germany, political consider each of these countries may have the ability to affect performance or calculated goals. Federal Trade Commission's antitrust match against the merging occupied important time of the company's senior administration suggesting that 'political' factors can have significant effects for a global service.

Economic Factors: Financial factors such as the emergence of small companies in the international scenario recommend that Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This is prospering in a setting where there is possible development of companies. In addition to this, reality that store consumers are mainly trying to find office materials for office recommends that the market has a climbing trend of business owners and online services.

Social factors: Social trends in the economic climate reveal that customers are looking for comfort along with appealing rates. Market research shows how the customer for Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This lacks awareness about locating solutions which can supply a combination of ease as well as low costs.

Technological factors: Modern technology plays an important duty in Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This's service approach especially as the organization is piloting Modern technology centers which would use technology sales and also assistance in the form of memory upgrades, peripheral setups. (Recap of PEST in appendix 2).

OB Issues as well as Effects.

Numerous underlying Business Behavior concerns can be seen in Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This's case as highlighted in this section.

Apprehensions about social modification: There is apprehension about a cultural modification that would certainly occur when Todd Krasnow leaves from his placement as the Exec Vice President of Marketing with a lot of the staff members currently showing unhappiness over this potential relocation. This expected modification has developed stress and anxiety in the office which has been coupled with the past tension of preparing the company for a possible merging with Home Deport.
Pest Analysis
Difficult Job Environment for Newcomers: There is lack of employees that can match the difficult setting of a hectic organization. Not just does this bring about difficulty in finding the best individuals, it places tension on new hires as can not withstand the speed and pressure that the company expects them to bear.

Dual Coverage Lines: Novices find this business society cumbersome as well as difficult to deal with especially as dotted line partnerships are implied to be weak as a whole as well as unbiased setup and also performance evaluation is still done by the solid line manager. This indicates that newcomers might shed clarity regarding their corresponding roles as well as goals especially as populated line reporting does not keep them in straight communication with the solid line managers.

Animosity From Cross Departmental Hiring: Krasnow's choice to make Lewis his successor as opposed to Bridget Coles although it had been speculated that the last would certainly take Krasnow's position came as an impact to her morale. Lewis may have been qualified as well as suitable for the task however the reality that Kransnow's departure would certainly make Coles a direct report to Lewis may have been the factor for Coles' resignation from solutions.

Concern & Work Instability: Anxiety as well as instability can be recognized as two significant concerns that Lewis would be dealing with particularly as the merging has actually now be terminated and 2 senior executives of the marketing division would be leaving. The whole responsibility of the division would certainly be dropping on Lewis's shoulders that would not just supervise of brining about a cultural adjustment yet would certainly likewise need to confirm herself in her new function.

Incompatible Management Design of Leader: Lewis's administration style and its incompatibility with the advertising and marketing department's duty can additionally be seen as an OB difficulty specifically as she has been made use of to taking care of issues in the procedures department where workers are educated to concentrate on processes and also obtain them right. The advertising and marketing department on the other hand can be seen as a team of individuals that are utilized to being supported by Krasnow who concentrated more on output than procedures.

Interdepartmental Differences: Interdepartmental arguments in between three divisions, advertising, merchandizing as well as procedures specifically over the allowance of the advertising and marketing mix can be identified as one more OB problem. Although the advertising department does not share the very same vision as the other two divisions pertaining to the aloocation of the advertising and marketing mix twoards promotions as well as advertsing, the merchandizing and operations divisions do not agree over the advertising and marketing mix allotment amongst one another either.

Fragmentation in Marketing Department: Fragmentation between the advertising and marketing divisions can be recognized as an additional OB problem which can need further attention. The fact that the advertising and marketing areas in the advertising and marketing department are disconnected is preventing both departments from getting from each various other's experience as well as competence. Integration of marketing with merchandising and also operations would certainly come to be more difficult if the marketing department itself is broken down which can be an additional prospective OB concern.

Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This Analysis

Various concepts have actually been made use of to clarify the situations to obtain more clarity about the circumstance available.
Swot Analysis
McGregor's Concept X & Y: According to Douglas McGregor's Concept X, most managers think that subordinates are easy as well as careless, have little passion as well as resist adjustment. The situation at Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This is not totally adhering to Concept X, it can be seen that brand-new hires are finding this atmosphere rather difficult which might eventually lead to a greater inclination of the monitoring in the direction of Theory X. Also while evaluating Lewis's management design, theory X might have been suitable in the operations department to some extent however the Marketing department would certainly require dependence on Theory Y in order to get the creativity and also originality from the teams.

Tuckman's Synergy Theory: Regarding Lewis's concern about bringing harmony between the advertising and marketing division is worried, this would at first lead to conflict as talked about by Bruce Tuckman in his 'Teamwork Concept'. (Tuckman, 1965). As per Tuckman's concept received appendix 3, during the initial stage of group growth, individuals may not bond, as they are busy locating their location in the team. By integrating the advertising and marketing division's job, there might be the same first detach which might bring about the 2nd phase of 'storming' where the teams test each other. It is only throughout the third stage or 'norming' when they would come together to share concepts before the team can bring about synergy in the fourth phase 'doing'.

When individuals are presented with adjustment, they go into phase one and also so there may be feelings like despair, uncertainty, disappointment, rage, anxiety, rejection as well as disorientation.The scenario at the marketing division of Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This is similar so Lewis can get comfy with the idea that it is not phenomenal habits. It is throughout this phase that Lewis will certainly have to give guidance to the division so that they can locate a sense of instructions. It can be seen just how Krasnow has currently made this change much easier by making Lewis obtain involved in the department a year before his actual separation.
Vrio Analysis
Abraham Maslow in his Theory of 'Demands Pecking order' (appendix 5) has talks about the relevance of 'protection requires as being a lower degree demand of a human for activating motivation. As seen in the pyramid shared in appendix 3, we can see how 'the need to really feel safe and secure and out of risk' is at the second degree of demands. Before a worker can be made to create psychologically, he requires to have his 'Physical 'and 'Security' needs fulfilled.

SWOT Analysis for Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This Case Study

Effects of Analysis.

The OB analysis has taken a look at various concepts to understand just how to manage the existing situation available. The adhering to 3 choices have been proposed to aid Lewis deal with the business obstacles in the advertising and marketing department. Each of these options has been suggested for reducing the change required to bring the marketing division in accordance with the demands of the marketplace and for making the social adjustment that would certainly follow as soon as the existing leader leaves.

Integration of advertising and marketing features. Dividing Adverting and Production features. Integration of Advertising with Workflow.

Examination of Alternatives.

Assimilation of Advertising & Advertising Functions: The in-house advertising firm of Your Company May Unwittingly Be Conducting Business With Human Traffickers How Can You Prevent This is already stamina for the company in regards to saving up on overheads related to advertising as well as promo. Considering that no new recruitment has actually been done after Bridget Cole's separation with the coverage line being directly designated to Krasnow for the advertising function, this is a positive possibility for incorporating the marketing and advertising features. Judith Shapiro that has actually earlier been spoken with by Lewis throughout the earlier merging days has knowledge in business-to-business advertising together with firm and retail advertising and marketing experience. When Krasnow leaves, Lewis can employ Shapiro as an EVP for marketing to deal with both marketing and advertising functions.

The advantage of this strategy is that it will certainly integrate the two functions while minimizing the requirement for employing an extra source for advertising and marketing. In addition to this, Lewis would be heading the marketing department as well as all the same her replacement would be needed for the present role that she is performing. The drawback of this option is that outside hiring might produce animosity from inner employees who might be considering the setting of EVP after Lewis takes control of Krasnow's setting.

Separating Adverting and also Production: Given the competitive pressures and high quality job called for from the advertising and marketing agency, it is recommended that Lewis ought to allow the manufacturing unit to be a separate feature from the advertising system. Given that most advertising firms had these two functions as different units, it makes even more sense to follow the standard.

Combination of Advertising with Procedures: Given that Lewis is currently taking care of the marketing as well as operations departments all at once; it makes feeling to incorporate the two functions because she has actually been effectively taking treatment of both ends. The reality that Lewis has to adjust her monitoring style for the marketing division suggests that these 2 departments would certainly be culturally diverse.


An analysis of the three choices shows that assimilation of advertising and also operations would certainly not be a viable action as a result of the substantial distinctions between the two divisions although that currently Lewis is dealing with both. While splitting up of the production feature might have been a favorable action for the advertising division, the reality that it would suggest putting a third feature under Lewis's wing means this must be avoided also. The combination of the advertising and marketing division is the best alternative in regards to obtaining the ideal results from the department. An action prepare for this alternative is discussed listed below.

Action Strategy.
Lewis will certainly take over the function of EVP Advertising and marketing after Krasnow leaves.

Marketing and advertising features would be merged.

Judith Shapiro will be worked with to take Lewis's place as SVP of advertising and marketing.

Manufacturing feature will certainly stay component of advertising and marketing under marketing feature.

Lewis will certainly separate herself from operations.

An autonomous leadership design with employee empowerment will be used in marketing division.

Open up door policy and also emphasis on cross departmental communication will certainly be focused on getting rid of dissonance.

Backup strategy.

If the combination does not work out as prepared, a contingency strategy would certainly adhere to which would certainly divide the production function from the advertising and marketing feature to reduce the lots on the SVP of advertising and marketing. In case Judith Shapiro does not get employed, Lewis will be heading the advertising and marketing department without an SVP. Because case the manufacturing feature will definitely be separated by putting it under an SVP manufacturing.