Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A Case Study Help


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Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A Case Study Solution

Background and Facts

Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A an office supplies merchant for small and also moderate sized services has actually recently been associated with planning for a merging with its rival Residence Deport, which has impacted effectiveness levels in departmentswith the elderly supervisor involved in lawful complications put forth by the federal Profession Compensation. With the Advertising and marketing Head advancing the information of his departure from the business in one year, Jeannie Lewis, the current head of procedures has been asked to take the role in the future. With difficulties in the form of a possible cultural modification and low worker spirits, the company needs a full reengineering effort at the advertising and marketing department.

Issue Declaration
Porter's 5 Forces Analysis
The potential social change at the marketing division of Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A is boosting uncertainty in the working environment causing different difficulties for the Jeannie Lewis that would be replacing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a major duty in impacting strategic decisions since Stapes Inc. needed to abandon its strategies of combining with Workplace Deport after the Federal Profession Payment's intervention at the same time. Given the fact that the store has an international existence with branches in UK, U.S.A., Canada and Germany, political factors in each of these nations may have the ability to impact efficiency or tactical objectives. Federal Profession Commission's antitrust suit against the merger took up useful time of the company's senior monitoring recommending that 'political' factors can have major effects for a global company.

Economic Factors: Economic factors such as the introduction of small businesses in the international situation suggest that Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A is thriving in an atmosphere where there is possible growth of services. In addition to this, fact that store customers are primarily looking for workplace supplies for office suggests that the marketplace has a climbing pattern of entrepreneurs and also home based organisations.

Social factors: Social trends in the economy reveal that consumers are seeking convenience as well as appealing rates. Marketing research demonstrates how the client for Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A lacks recognition about discovering remedies which can provide a mix of comfort and inexpensive.

Technological factors: Modern technology plays a crucial duty in Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A's company strategy specifically as the company is piloting Modern technology facilities which would certainly offer innovation sales as well as assistance in the kind of memory upgrades, outer setups. (Summary of BUG in appendix 2).

OB Issues as well as Manifestations.

A number of underlying Organizational Habits concerns can be seen in Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A's case as highlighted in this area.

Concerns regarding cultural modification: There is worry regarding a social adjustment that would certainly happen as soon as Todd Krasnow leaves from his setting as the Exec Vice President of Marketing with most of the personnel currently revealing unhappiness over this potential relocation. This anticipated modification has developed tension in the office which has actually been coupled with the past anxiety of preparing the firm for a prospective merging with Home Deport.
Pest Analysis
Stressful Job Setting for Newcomers: There is scarcity of personnel that can match the difficult atmosphere of a hectic company. Not only does this lead to difficulty in locating the best people, it places anxiety on new hires as can not stand up to the pace and stress that the company expects them to birth.

Double Reporting Lines: Newbies locate this organizational culture cumbersome and hard to handle particularly as dotted line partnerships are meant to be weaker as a whole and unbiased setup and also efficiency analysis is still done by the strong line supervisor. This means that beginners can shed quality about their particular functions as well as purposes specifically as populated line coverage does not keep them in direct communication with the solid line supervisors.

Animosity From Cross Departmental Hiring: Krasnow's decision to make Lewis his follower instead of Bridget Coles although it had been guessed that the latter would take Krasnow's position came as an impact to her morale. Lewis might have been capable as well as proper for the job however the reality that Kransnow's departure would certainly make Coles a direct record to Lewis may have been the factor for Coles' resignation from services.

Worry & Job Instability: Concern and also insecurity can be recognized as 2 major issues that Lewis would be dealing with especially as the merger has actually now be terminated as well as 2 senior execs of the marketing division would be leaving. The entire obligation of the division would be falling on Lewis's shoulders that would certainly not simply be in charge of brining about a cultural modification however would likewise need to confirm herself in her brand-new duty.

Incompatible Management Design of Leader: Lewis's management design and also its conflict with the advertising department's duty can additionally be seen as an OB obstacle especially as she has actually been used to dealing with concerns in the operations department where personnel are instructed to focus on procedures and also obtain them right. The advertising division on the various other hand can be seen as a group of people who are made use of to being nurtured by Krasnow that concentrated more on output than processes.

Interdepartmental Disagreements: Interdepartmental arguments between three divisions, marketing, merchandizing and also procedures specifically over the allowance of the marketing mix can be identified as another OB problem. The marketing division does not share the same vision as the other 2 divisions relating to the aloocation of the advertising and marketing mix twoards promos and advertsing, the merchandizing and operations departments do not concur over the advertising and marketing mix allocation among one an additional either.

Disintegration in Advertising Department: Fragmentation between the marketing and advertising departments can be recognized as one more OB problem which could require further attention. The fact that the marketing and advertising sections in the advertising division are disconnected is stopping both departments from acquiring from each various other's experience and also competence. Combination of advertising and marketing with merchandising and operations would become harder if the advertising division itself is disintegrated which can be one more prospective OB issue.

Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A Analysis

Numerous concepts have been used to describe the situations to get further clarity about the circumstance at hand.
Swot Analysis
McGregor's Concept X & Y: According to Douglas McGregor's Theory X, most supervisors believe that juniors are passive and lazy, have little passion and also resist modification. The circumstance at Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A is not totally adhering to Theory X, it can be seen that brand-new hires are finding this environment rather difficult which may ultimately lead to a better disposition of the management in the direction of Theory X. Even while evaluating Lewis's monitoring style, theory X might have been ideal in the procedures division to some level yet the Advertising department would certainly need reliance on Theory Y in order to get the creative thinking as well as originality from the teams.

Tuckman's Teamwork Concept: As far as Lewis's worry about bringing harmony between the marketing and advertising department is worried, this would at first result in clash as talked about by Bruce Tuckman in his 'Synergy Concept'. (Tuckman, 1965). According to Tuckman's concept received appendix 3, throughout the first stage of group growth, people might not bond, as they are active locating their area in the group. By integrating the advertising and marketing department's job, there may be the same initial detach which can bring about the second phase of 'storming' where the teams test each other. Nevertheless, it is only during the third stage or 'norming' when they would integrate to share concepts prior to the team can produce harmony in the 4th phase 'carrying out'.

When individuals are presented with adjustment, they go into stage one and so there may be emotions like unhappiness, uncertainty, stress, temper, fear, rejection and disorientation.The circumstance at the marketing department of Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A is comparable so Lewis can obtain comfy with the idea that it is not amazing behavior. It is throughout this stage that Lewis will certainly have to provide guidance to the department so that they can find a sense of direction. It can be seen just how Krasnow has already made this shift much easier by making Lewis get entailed in the division a year prior to his actual departure.
Vrio Analysis
Maslow's Requirement power structure: The OB concern related to insecurity at the work environment has actually been set off firstly by the change in management as well as second of all by the truth that the merging will no longer be launched. Abraham Maslow in his Concept of 'Demands Power structure' (appendix 5) has reviews the importance of 'safety requires as being a reduced level requirement of a human for setting off motivation. As seen in the pyramid cooperated appendix 3, we can see exactly how 'the need to really feel safe and unharmed' goes to the second level of requirements. Prior to a worker can be made to establish psychologically, he requires to have his 'Physiological 'and 'Security' requires met. This indicates that unless the personnel are made to really feel protected concerning their current employment standing in Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A they might not reach 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A Case Study

Ramification of Analysis.

The OB analysis has considered various concepts to recognize how to deal with the current circumstance available. The adhering to 3 options have been recommended to assist Lewis handle the business obstacles in the advertising and marketing division. Each of these options has been suggested for relieving the change required to bring the marketing division in line with the needs of the market as well as for making the cultural adjustment that would follow once the current leader leaves.

Integration of marketing and advertising features. Dividing Adverting and Production features. Combination of Advertising with Procedures.

Examination of Alternatives.

Combination of Marketing & Marketing Functions: The internal marketing agency of Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina A is already toughness for the company in regards to conserving up on expenses related to advertising and marketing and also promotion. Considering that no new recruitment has been done after Bridget Cole's separation with the coverage line being straight designated to Krasnow for the advertising and marketing feature, this is a beneficial chance for integrating the marketing and advertising features. Judith Shapiro that has earlier been spoken with by Lewis during the earlier merging days has proficiency in business-to-business marketing along with firm and retail advertising experience. Once Krasnow leaves, Lewis can work with Shapiro as an EVP for marketing to deal with both marketing and advertising functions.

The advantage of this technique is that it will integrate the two features while reducing the requirement for working with an added source for advertising and marketing. In addition to this, Lewis would be heading the marketing department and also regardless her substitute would certainly be needed for the existing function that she is executing. The downside of this choice is that external hiring might bring about animosity from inner employees who might be looking at the position of EVP after Lewis takes over Krasnow's position.

Separating Adverting and also Production: Offered the competitive stress and high top quality job called for from the advertising and marketing company, it is advised that Lewis needs to permit the manufacturing system to be a different function from the advertising and marketing unit. Because a lot of marketing agencies had these two functions as separate systems, it makes even more feeling to adhere to the standard.

Assimilation of Advertising And Marketing with Procedures: Because Lewis is currently taking care of the advertising and also procedures departments simultaneously; it makes feeling to integrate the 2 functions because she has been successfully taking care of both ends. The truth that Lewis has to adapt her monitoring design for the advertising division recommends that these two divisions would certainly be culturally diverse.


An assessment of the three choices indicates that assimilation of advertising as well as procedures would not be a viable step due to the vast differences between the 2 departments in spite of the fact that presently Lewis is taking care of both. While splitting up of the manufacturing function may have been a beneficial relocation for the advertising division, the truth that it would indicate placing a 3rd feature under Lewis's wing means this need to be stayed clear of.

Activity Plan.
Lewis will certainly take control of the role of EVP Marketing after Krasnow leaves.

Marketing and advertising functions would be merged.

Judith Shapiro will be employed to take Lewis's location as SVP of advertising and marketing.

Production feature will stay part of advertising and marketing under advertising and marketing function.

Lewis will divide herself from procedures.

A democratic management style with staff member empowerment will be used in marketing division.

Open door plan as well as emphasis on cross department communication will be focused on getting rid of dissonance.

Contingency plan.

If the combination does not work out as planned, a contingency plan would certainly comply with which would separate the manufacturing function from the marketing feature to lower the tons on the SVP of marketing and advertising. In case Judith Shapiro does not get employed, Lewis will certainly be heading the advertising division without an SVP. Because case the production feature will certainly be separated by placing it under an SVP production.