Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B Case Study Analysis


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Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B Case Study Help

Background and Facts

Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B a workplace products seller for small as well as average sized companies has lately been associated with planning for a merger with its competitor Residence Deport, which has actually affected efficiency degrees in departmentswith the senior supervisor involved in lawful problems presented by the government Trade Commission. With the Advertising and marketing Head putting forward the news of his departure from the company in one year, Jeannie Lewis, the existing head of operations has been asked to take the function in the future. With obstacles in the form of a potential social modification and reduced employee spirits, the organization needs a full reengineering initiative at the advertising division.

Issue Declaration
Porter's 5 Forces Analysis
The prospective social change at the advertising department of Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B is boosting uncertainty in the working environment resulting in different obstacles for the Jeannie Lewis that would certainly be replacing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant role in influencing strategic choices since Stapes Inc. needed to abandon its strategies of combining with Office Deport after the Federal Trade Commission's treatment at the same time. Offered the fact that the store has an international presence with branches in UK, U.S.A., Canada as well as Germany, political consider each of these countries may have the ability to influence efficiency or critical objectives. Federal Profession Compensation's antitrust fit against the merging occupied important time of the organization's senior administration recommending that 'political' factors can have major effects for an international organisation.

Economic Factors: Financial factors such as the development of local business in the global scenario recommend that Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B is growing in an environment where there is possible development of services. In addition to this, fact that shop clients are primarily seeking office materials for office suggests that the market has a rising pattern of entrepreneurs and also home services.

Social factors: Social trends in the economic situation reveal that clients are seeking comfort along with appealing costs. Market research shows how the client for Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B does not have awareness about finding remedies which can supply a mix of comfort as well as affordable.

Technological factors: Modern technology plays an important duty in Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B's business strategy specifically as the company is piloting Modern technology centers which would certainly supply modern technology sales and support in the type of memory upgrades, outer installments. (Recap of PEST in appendix 2).

OB Issues as well as Manifestations.

Several underlying Business Actions concerns can be seen in Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B's case as highlighted in this area.

Uneasiness about cultural adjustment: There is uneasiness regarding a cultural adjustment that would occur as soon as Todd Krasnow leaves from his setting as the Executive Vice Head Of State of Marketing with the majority of the team member already revealing unhappiness over this potential action. This predicted modification has actually produced anxiety in the office which has been coupled with the past tension of preparing the firm for a potential merging with Home Deport.
Pest Analysis
Demanding Work Setting for Newcomers: There is lack of personnel that can match the stressful environment of a busy company. Not just does this lead to difficulty in locating the ideal people, it puts anxiety on brand-new hires as can not hold up against the speed as well as stress that the company expects them to birth.

Twin Coverage Lines: Novices locate this business culture difficult and also tough to cope with especially as populated line connections are meant to be weak as a whole and objective setup and also efficiency assessment is still done by the strong line manager. This indicates that beginners might shed clearness regarding their corresponding functions and also objectives especially as populated line coverage does not maintain them in direct communication with the strong line supervisors.

Bitterness From Cross Departmental Hiring: Krasnow's decision to make Lewis his successor rather than Bridget Coles although it had actually been guessed that the last would certainly take Krasnow's position came as a blow to her morale. Lewis may have been capable and suitable for the work yet the fact that Kransnow's departure would make Coles a straight record to Lewis might have been the factor for Coles' resignation from services.

Anxiety & Task Insecurity: Concern and instability can be identified as 2 significant problems that Lewis would certainly be taking care of especially as the merging has currently be terminated and two elderly executives of the advertising department would certainly be leaving. The whole obligation of the division would be falling on Lewis's shoulders that would not simply be in charge of brining regarding a cultural modification but would also need to confirm herself in her brand-new duty.

Inappropriate Management Design of Leader: Lewis's management design as well as its incompatibility with the advertising division's function can additionally be seen as an OB obstacle particularly as she has been utilized to handling issues in the operations department where personnel are taught to focus on procedures as well as get them right. The advertising and marketing department on the other hand can be seen as a team of people who are made use of to being supported by Krasnow that concentrated more on outcome than procedures.

Interdepartmental Disputes: Interdepartmental disputes in between 3 divisions, marketing, merchandizing and operations specifically over the appropriation of the marketing mix can be determined as an additional OB problem. Although the advertising division does not share the same vision as the other two divisions regarding the aloocation of the marketing mix twoards promotions and also advertsing, the merchandizing and also procedures divisions do not concur over the advertising and marketing mix appropriation among each other either.

Disintegration in Advertising Department: Fragmentation between the marketing and advertising departments can be identified as one more OB problem which can need further focus. The truth that the advertising and marketing sections in the advertising and marketing department are separated is preventing both departments from getting from each other's experience and expertise. Combination of marketing with merchandising and procedures would come to be more difficult if the marketing division itself is degenerated which can be an additional potential OB concern.

Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B Analysis

Numerous concepts have been made use of to describe the scenarios to get additional quality about the circumstance at hand.
Swot Analysis
McGregor's Theory X & Y: According to Douglas McGregor's Concept X, many managers believe that staffs are easy as well as lazy, have little ambition and also stand up to modification. The tough version of this theory stressed coercion, tight controls, threats and punishments. Over time it generates reduced performance, subtle sabotage and rivalry (Offer, 2003). Although the scenario at Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B is not entirely adhering to Theory X, it can be seen that brand-new hires are finding this atmosphere instead stressful which may ultimately result in a better disposition of the management towards Theory X. As per McGregor's advocated view, which he called Concept Y, the crucial job of the monitoring is to organize business problems so that individuals can achieve their very own goals best by guiding their efforts towards business incentives. If individuals discover no fulfillment in their job, the administration would certainly have little choice yet to count on theory X and also exterior control (Bargain, 2003). Also while assessing Lewis's administration style, concept X might have been suitable in the procedures department somewhat but the Advertising department would certainly need dependence on Theory Y so as to get the creative thinking and originality from the teams.

Tuckman's Synergy Theory: As much as Lewis's worry regarding bringing consistency between the marketing and advertising division is concerned, this would initially lead to clash as gone over by Bruce Tuckman in his 'Team effort Theory'. By combining the advertising and marketing as well as marketing division's work, there might be the exact same initial separate which can lead to the 2nd stage of 'storming' where the teams test one another.

Bridges' Transition Version: Based On William Bridge's theory (appendix 4), people are fairly unpleasant with change, which is evident by the situation at Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B The situation can be viewed as a normal course of life if is studied as per Bridge's theory where he describes that individuals undergo 3 stages of change when they experience change. 'Ending, losing and Letting go', The Neutral Area and 'The New Beginning' (Bridges, 2004). When individuals exist with modification, they enter phase one therefore there may be feelings like unhappiness, uncertainty, stress, rage, anxiety, denial and also disorientation.The circumstance at the marketing department of Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B is similar so Lewis can obtain comfy with the idea that it is not remarkable actions. In the 2nd phase, there might be a requirement to connect the space between the brand-new as well as old culture so Lewis may need to face this challenge once Krasnow leaves. There might be low morale and reduced performance at this phase which need to not be taken as a problem. It is throughout this phase that Lewis will have to provide guidance to the department to ensure that they can find a sense of direction. It can be seen just how Krasnow has actually currently made this shift less complicated by making Lewis get involved in the division a year prior to his actual departure. As per Bridges' Model, phase 3 will certainly bring about openness to understanding, High energy and commitment as individuals will certainly accept the modification (Bridges, 2004).
Vrio Analysis
Abraham Maslow in his Concept of 'Needs Power structure' (appendix 5) has goes over the importance of 'safety needs as being a reduced level need of a human for setting off inspiration. As seen in the pyramid shared in appendix 3, we can see how 'the demand to feel protected and out of risk' is at the 2nd level of needs. Before a worker can be made to create psychologically, he needs to have his 'Physiological 'and 'Security' needs satisfied.

SWOT Analysis for Broadmoor Lives A New Orleans Neighborhoods Battle To Recover From Hurricane Katrina B Case Study

Implication of Analysis.

The OB analysis has actually taken a look at different concepts to comprehend exactly how to handle the current situation available. The complying with 3 choices have actually been suggested to assist Lewis handle the business difficulties in the marketing division. Each of these options has been recommended for easing the shift required to bring the advertising division in line with the demands of the marketplace as well as for making the cultural adjustment that would comply with when the current leader leaves.

Assimilation of advertising and marketing functions. Dividing Adverting and also Production functions. Integration of Advertising with Operations.

Assessment of Alternatives.

Judith Shapiro that has earlier been spoken with by Lewis throughout the earlier merging days has knowledge in business-to-business advertising and marketing along with agency as well as retail advertising experience. When Krasnow leaves, Lewis can work with Shapiro as an EVP for advertising and marketing to manage both marketing as well as advertising and marketing functions.

The advantage of this approach is that it will incorporate both functions while decreasing the need for working with an additional resource for advertising and marketing. Lewis would certainly be heading the advertising division as well as in any case her replacement would be needed for the present duty that she is executing. The negative aspect of this alternative is that exterior hiring may cause animosity from interior employees that might be looking at the setting of EVP after Lewis takes control of Krasnow's placement.

Dividing Adverting as well as Manufacturing: Offered the affordable stress and also premium quality work required from the ad agency, it is recommended that Lewis ought to allow the production device to be a separate function from the advertising and marketing unit. Given that a lot of advertising agencies had these 2 functions as different devices, it makes more feeling to adhere to the standard. Both functions may be able to concentrate on their core triggers much more efficiently. Nonetheless, the downside of this technique would certainly be that additional expenses would certainly need to be borne for establishing separate production functions. In addition to this, a manufacturing head may have to be hired which could boost overheads for the company.

Assimilation of Advertising And Marketing with Procedures: Considering that Lewis is currently taking treatment of the marketing and also procedures departments all at once; it makes feeling to incorporate the 2 functions because she has actually been effectively taking treatment of both ends. The fact that Lewis has to adjust her management style for the advertising department recommends that these 2 departments would be culturally varied.


An analysis of the 3 options indicates that integration of advertising and marketing and also procedures would certainly not be a viable action as a result of the substantial differences between the two departments although that presently Lewis is dealing with both. While splitting up of the production function may have been a beneficial move for the marketing department, the fact that it would certainly suggest positioning a 3rd function under Lewis's wing implies this should be stayed clear of too. The integration of the advertising division is the best option in terms of obtaining the optimum arise from the division. An action plan for this alternative is talked about listed below.

Activity Plan.
Lewis will certainly take control of the function of EVP Marketing after Krasnow leaves.

Marketing and advertising functions would certainly be combined.

Judith Shapiro will certainly be hired to take Lewis's location as SVP of marketing and advertising.

Production feature will stay part of advertising and marketing under advertising function.

Lewis will separate herself from procedures.

An autonomous leadership style with employee empowerment will be used in marketing department.

Open door plan and also focus on cross departmental interaction will be aimed at getting rid of discord.

Backup strategy.

If the combination does not exercise as intended, a contingency strategy would certainly adhere to which would certainly separate the production function from the advertising and marketing feature to reduce the tons on the SVP of marketing and advertising. In case Judith Shapiro does not obtain employed, Lewis will certainly be heading the marketing division without an SVP. In that case the production feature will definitely be separated by placing it under an SVP production.