Focused Philanthropy The Steans Family Foundation North Lawndale Initiative Case Study Solution


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Focused Philanthropy The Steans Family Foundation North Lawndale Initiative Case Study Help

Background and Facts

Focused Philanthropy The Steans Family Foundation North Lawndale Initiative a workplace products store for small and also medium sized businesses has actually just recently been associated with planning for a merger with its rival Home Deport, which has influenced performance degrees in departmentswith the senior supervisor involved in legal problems put forth by the government Trade Compensation. With the Advertising Head advancing the news of his departure from the firm in one year, Jeannie Lewis, the existing head of procedures has been asked to take the role in the near future. With obstacles in the form of a potential cultural change and also reduced staff member morale, the organization requires a total reengineering effort at the advertising division.

Trouble Declaration
Porter's 5 Forces Analysis
The possible cultural change at the advertising and marketing department of Focused Philanthropy The Steans Family Foundation North Lawndale Initiative is enhancing uncertainty in the working environment resulting in numerous obstacles for the Jeannie Lewis that would certainly be changing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a major duty in impacting tactical decisions considering that Stapes Inc. had to abandon its strategies of combining with Workplace Deport after the Federal Profession Commission's treatment while doing so. Provided the fact that the shop has a worldwide presence with branches in UK, UNITED STATES, Canada as well as Germany, political factors in each of these countries may be able to impact efficiency or strategic objectives. Federal Profession Commission's antitrust fit versus the merger occupied valuable time of the organization's senior monitoring recommending that 'political' factors can have severe effects for an international organisation.

Economic Factors: Financial factors such as the introduction of local business in the global situation suggest that Focused Philanthropy The Steans Family Foundation North Lawndale Initiative is prospering in a setting where there is prospective development of companies. Fact that shop clients are primarily looking for office supplies for home offices suggests that the market has an increasing fad of business owners and also house based organisations.

Social factors: Social patterns in the economic situation reveal that consumers are trying to find benefit along with eye-catching prices. Market research demonstrates how the consumer for Focused Philanthropy The Steans Family Foundation North Lawndale Initiative does not have understanding regarding finding options which can provide a combination of convenience and also low costs.

Technical factors: Technology plays a vital role in Focused Philanthropy The Steans Family Foundation North Lawndale Initiative's organisation method especially as the organization is piloting Modern technology centers which would certainly use modern technology sales and also support in the form of memory upgrades, peripheral installations. (Recap of PARASITE in appendix 2).

OB Issues and also Effects.

A number of underlying Organizational Behavior concerns can be seen in Focused Philanthropy The Steans Family Foundation North Lawndale Initiative's case as highlighted in this section.

Apprehensions concerning social modification: There is concern concerning a cultural change that would happen once Todd Krasnow leaves from his placement as the Executive Vice Head Of State of Advertising with the majority of the employee currently showing unhappiness over this prospective step. This expected adjustment has actually developed anxiety in the office which has been coupled with the past anxiety of preparing the firm for a possible merging with Home Deport.
Pest Analysis
Demanding Work Atmosphere for Newcomers: There is shortage of personnel that can match the demanding environment of a fast-paced organization. Not only does this lead to trouble in discovering the right individuals, it puts stress on brand-new hires as can not stand up to the rate as well as pressure that the organization expects them to birth.

Dual Reporting Lines: Beginners find this business culture cumbersome as well as challenging to handle specifically as populated line relationships are implied to be weak in general and objective setup as well as performance assessment is still done by the solid line manager. This indicates that beginners might lose clearness regarding their respective functions and also goals particularly as dotted line reporting does not keep them in direct communication with the solid line managers.

Animosity From Cross Departmental Hiring: Krasnow's choice to make Lewis his follower instead of Bridget Coles although it had been hypothesized that the latter would take Krasnow's setting came as an impact to her morale. Lewis may have been capable and appropriate for the task yet the fact that Kransnow's separation would certainly make Coles a direct record to Lewis may have been the reason for Coles' resignation from services.

Anxiety & Work Instability: Anxiety as well as insecurity can be identified as 2 major problems that Lewis would certainly be managing especially as the merger has now be terminated and 2 senior execs of the advertising and marketing division would certainly be leaving. The entire responsibility of the division would certainly be dropping on Lewis's shoulders that would certainly not simply be in charge of brining concerning a social change however would certainly likewise need to confirm herself in her brand-new function.

Incompatible Management Design of Leader: Lewis's monitoring design and also its incompatibility with the advertising department's function can additionally be viewed as an OB challenge especially as she has actually been made use of to dealing with concerns in the operations division where employees are shown to concentrate on processes and obtain them right. The advertising and marketing division on the other hand can be seen as a team of people that are utilized to being nurtured by Krasnow that focused a lot more on output than procedures.

Interdepartmental Differences: Interdepartmental disagreements between 3 departments, marketing, merchandizing as well as procedures respectively over the allocation of the advertising and marketing mix can be identified as one more OB worry. Although the advertising division does not share the exact same vision as the various other 2 divisions concerning the aloocation of the marketing mix twoards promotions as well as advertsing, the merchandizing and procedures departments do not agree over the advertising and marketing mix allotment amongst each other either.

Fragmentation in Advertising And Marketing Department: Fragmentation in between the marketing and advertising divisions can be identified as another OB concern which might need more interest. The truth that the advertising and marketing sections in the advertising division are separated is preventing both departments from acquiring from each various other's experience as well as knowledge. Assimilation of advertising with retailing and operations would certainly become more difficult if the advertising and marketing department itself is disintegrated which can be an additional possible OB issue.

Focused Philanthropy The Steans Family Foundation North Lawndale Initiative Analysis

Various concepts have actually been used to describe the circumstances to get further clarity concerning the circumstance available.
Swot Analysis
McGregor's Theory X & Y: According to Douglas McGregor's Theory X, the majority of managers think that staffs are easy and careless, have little ambition and also stand up to modification. The situation at Focused Philanthropy The Steans Family Foundation North Lawndale Initiative is not completely complying with Theory X, it can be seen that new hires are locating this environment instead demanding which may eventually lead to a better disposition of the administration towards Concept X. Even while analyzing Lewis's administration style, theory X might have been suitable in the operations department to some degree yet the Marketing department would need dependence on Concept Y in order to obtain the creativity as well as originality from the groups.

Tuckman's Team effort Theory: As for Lewis's issue concerning bringing consistency in between the advertising and marketing department is concerned, this would initially result in clash as gone over by Bruce Tuckman in his 'Synergy Theory'. (Tuckman, 1965). Based on Tuckman's concept shown in appendix 3, throughout the initial phase of team advancement, people might not bond, as they are hectic finding their location in the team. By incorporating the advertising and marketing division's job, there might be the same first detach which could bring about the 2nd stage of 'storming' where the teams challenge one another. It is just during the 3rd phase or 'norming' when they would certainly come with each other to share concepts prior to the team can bring about harmony in the fourth phase 'executing'.

When people are provided with change, they go into phase one and so there may be feelings like unhappiness, uncertainty, irritation, rage, anxiety, denial as well as disorientation.The scenario at the marketing department of Focused Philanthropy The Steans Family Foundation North Lawndale Initiative is comparable so Lewis can get comfortable with the concept that it is not phenomenal actions. It is throughout this phase that Lewis will have to give assistance to the department so that they can discover a feeling of direction. It can be seen just how Krasnow has actually currently made this change easier by making Lewis get involved in the department a year prior to his real departure.
Vrio Analysis
Abraham Maslow in his Concept of 'Demands Power structure' (appendix 5) has goes over the value of 'protection needs as being a reduced degree requirement of a human for triggering inspiration. As seen in the pyramid shared in appendix 3, we can see how 'the requirement to feel protected and out of danger' is at the second level of demands. Before a staff member can be made to establish emotionally, he requires to have his 'Physiological 'as well as 'Security' requires satisfied.

SWOT Analysis for Focused Philanthropy The Steans Family Foundation North Lawndale Initiative Case Study

Effects of Analysis.

The OB analysis has actually considered different theories to comprehend exactly how to deal with the present situation available. The following 3 choices have been suggested to aid Lewis take care of the business difficulties in the marketing department. Each of these alternatives has been proposed for alleviating the shift required to bring the marketing division according to the needs of the marketplace as well as for making the social modification that would comply with when the existing leader leaves.

Integration of marketing and advertising functions. Separating Adverting and also Production features. Assimilation of Advertising And Marketing with Procedures.

Analysis of Alternatives.

Integration of Advertising And Marketing & Advertising And Marketing Functions: The in-house advertising agency of Focused Philanthropy The Steans Family Foundation North Lawndale Initiative is currently toughness for the organization in regards to saving up on expenses related to advertising and marketing as well as promo. Because no brand-new recruitment has actually been done after Bridget Cole's departure with the coverage line being straight designated to Krasnow for the advertising feature, this is a positive opportunity for incorporating the advertising and marketing functions. Judith Shapiro that has earlier been interviewed by Lewis throughout the earlier merger days has know-how in business-to-business advertising and marketing along with agency and retail marketing experience. Once Krasnow leaves, Lewis can employ Shapiro as an EVP for marketing to handle both advertising and marketing features.

The advantage of this approach is that it will incorporate the two functions while lowering the demand for employing an extra source for marketing. Lewis would be heading the advertising and marketing department and in any type of case her replacement would certainly be needed for the existing role that she is performing. The downside of this choice is that outside hiring might cause bitterness from inner workers that might be considering the setting of EVP after Lewis takes control of Krasnow's placement.

Dividing Adverting as well as Production: Given the affordable pressures and also high quality job required from the advertising agency, it is suggested that Lewis must enable the production device to be a different feature from the advertising unit. Since many advertising agencies had these two features as different systems, it makes more sense to follow the standard. In addition to this, both functions may have the ability to focus on their core activates more efficiently. The drawback of this strategy would certainly be that added costs would certainly have to be borne for setting up separate production functions. In addition to this, a manufacturing head may have to be hired which could boost expenses for the company.

Assimilation of Advertising with Procedures: Considering that Lewis is currently taking treatment of the advertising and marketing as well as procedures divisions concurrently; it makes sense to incorporate the two features because she has actually been successfully taking care of both ends. The reality that Lewis has to adapt her administration style for the advertising and marketing department suggests that these two divisions would be culturally varied.


An analysis of the three choices indicates that combination of advertising and operations would not be a viable move due to the huge distinctions between the two departments despite the truth that presently Lewis is handling both. While separation of the manufacturing feature may have been a favorable action for the advertising department, the truth that it would suggest positioning a third function under Lewis's wing indicates this must be prevented.

Activity Plan.
Lewis will take control of the function of EVP Advertising and marketing after Krasnow leaves.

Advertising and Marketing functions would certainly be combined.

Judith Shapiro will certainly be worked with to take Lewis's location as SVP of advertising and marketing.

Production function will remain part of advertising under marketing function.

Lewis will divide herself from procedures.

A democratic leadership design with staff member empowerment will be utilized in advertising department.

Open up door policy as well as focus on cross departmental communication will be targeted at removing discord.

Backup strategy.

If the combination does not work out as intended, a contingency plan would certainly follow which would certainly separate the production function from the advertising and marketing feature to reduce the lots on the SVP of advertising and marketing. In case Judith Shapiro does not obtain employed, Lewis will certainly be heading the advertising department without an SVP. Because case the manufacturing feature will absolutely be divided by positioning it under an SVP manufacturing.