Business Teams At Rubbermaid Inc Case Study Solution


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Business Teams At Rubbermaid Inc Case Study Analysis

Background and Facts

Business Teams At Rubbermaid Inc a workplace products store for little and also moderate sized companies has lately been associated with preparing for a merger with its competitor House Deport, which has actually impacted performance degrees in departmentswith the senior supervisor involved in lawful problems presented by the federal Profession Compensation. With the Marketing Head advancing the news of his separation from the firm in one year, Jeannie Lewis, the current head of operations has been asked to take the role in the near future. With difficulties in the form of a possible cultural modification and also reduced employee spirits, the company needs a complete reengineering initiative at the advertising and marketing division.

Issue Declaration
Porter's 5 Forces Analysis
The prospective cultural adjustment at the marketing division of Business Teams At Rubbermaid Inc is increasing uncertainty in the working environment bring about numerous difficulties for the Jeannie Lewis that would be changing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a major function in impacting critical choices because Stapes Inc. had to abandon its plans of merging with Office Deport after the Federal Profession Payment's intervention at the same time. Provided the reality that the shop has a worldwide presence with branches in UK, U.S.A., Canada and Germany, political factors in each of these countries might have the ability to impact efficiency or strategic objectives. Federal Profession Payment's antitrust match versus the merger used up beneficial time of the company's senior management suggesting that 'political' factors can have significant effects for a worldwide service.

Economic Factors: Financial factors such as the emergence of small companies in the worldwide scenario recommend that Business Teams At Rubbermaid Inc is prospering in an environment where there is possible growth of businesses. Truth that store consumers are mainly looking for workplace materials for home workplaces recommends that the market has an increasing trend of entrepreneurs and also residence based services.

Social factors: Social fads in the economic situation show that customers are seeking comfort as well as eye-catching rates. Market research shows how the consumer for Business Teams At Rubbermaid Inc lacks awareness about discovering remedies which can provide a combination of convenience and also low costs.

Technological factors: Modern technology plays an essential duty in Business Teams At Rubbermaid Inc's business technique particularly as the organization is piloting Innovation centers which would offer technology sales and assistance in the form of memory upgrades, peripheral installations. (Summary of BUG in appendix 2).

OB Issues as well as Manifestations.

Numerous underlying Business Actions issues can be seen in Business Teams At Rubbermaid Inc's case as highlighted in this area.

Apprehensions concerning cultural adjustment: There is worry concerning a social change that would certainly occur once Todd Krasnow leaves from his placement as the Executive Vice President of Advertising with the majority of the team member already revealing unhappiness over this potential move. This expected modification has actually created stress and anxiety in the office which has been coupled with the previous stress and anxiety of preparing the firm for a possible merger with Residence Deport.
Pest Analysis
Demanding Job Setting for Newcomers: There is scarcity of employees that can match the difficult environment of a fast-paced organization. Not only does this lead to trouble in discovering the appropriate people, it puts stress and anxiety on new hires as can not hold up against the pace as well as pressure that the company expects them to birth.

Double Coverage Lines: Newbies discover this organizational society difficult as well as challenging to cope with especially as dotted line connections are implied to be weaker generally as well as objective setup and performance evaluation is still done by the solid line supervisor. This indicates that beginners could shed clarity about their particular duties and also goals particularly as dotted line reporting does not maintain them in direct interaction with the strong line managers.

Bitterness From Cross Departmental Hiring: Krasnow's choice to make Lewis his successor as opposed to Bridget Coles despite the fact that it had actually been guessed that the last would certainly take Krasnow's placement came as an impact to her morale. Lewis might have been qualified and ideal for the job however the reality that Kransnow's separation would certainly make Coles a direct report to Lewis might have been the factor for Coles' resignation from solutions.

Fear & Work Instability: Worry and also insecurity can be recognized as two significant concerns that Lewis would certainly be handling specifically as the merger has actually now be cancelled and two elderly executives of the marketing department would certainly be leaving. The entire obligation of the department would certainly be dropping on Lewis's shoulders that would certainly not just supervise of brining concerning a cultural change but would likewise need to confirm herself in her new duty.

Inappropriate Management Design of Leader: Lewis's management style and also its incompatibility with the marketing department's role can likewise be seen as an OB challenge especially as she has actually been utilized to taking care of issues in the operations department where employees are shown to concentrate on processes as well as obtain them. The marketing department on the various other hand can be viewed as a group of individuals that are used to being nurtured by Krasnow who concentrated extra on result than procedures.

Interdepartmental Arguments: Interdepartmental arguments between 3 divisions, advertising and marketing, merchandizing and procedures specifically over the allowance of the advertising and marketing mix can be determined as one more OB problem. Although the advertising and marketing division does not share the very same vision as the various other two divisions relating to the aloocation of the advertising and marketing mix twoards promotions and also advertsing, the merchandizing and procedures divisions do not concur over the advertising and marketing mix allotment amongst one another either.

Fragmentation in Advertising Department: Fragmentation in between the advertising and marketing divisions can be recognized as another OB concern which might require more focus. The truth that the advertising and marketing sections in the advertising and marketing department are separated is preventing both departments from gaining from each various other's experience and also know-how. Combination of advertising with retailing and procedures would certainly become more difficult if the marketing division itself is broken down which can be another prospective OB concern.

Business Teams At Rubbermaid Inc Analysis

Different concepts have been used to describe the conditions to obtain further quality about the situation at hand.
Swot Analysis
McGregor's Concept X & Y: According to Douglas McGregor's Concept X, many managers believe that juniors are passive as well as lazy, have little aspiration as well as withstand modification. The situation at Business Teams At Rubbermaid Inc is not completely complying with Concept X, it can be seen that brand-new hires are discovering this setting instead difficult which might ultimately lead to a better inclination of the management towards Concept X. Also while examining Lewis's monitoring design, theory X might have been suitable in the procedures division to some extent yet the Marketing department would require dependence on Concept Y in order to obtain the imagination and also originality from the teams.

Tuckman's Team effort Theory: As far as Lewis's worry regarding bringing consistency between the advertising and marketing and advertising and marketing department is worried, this would originally lead to clash as talked about by Bruce Tuckman in his 'Team effort Concept'. By combining the advertising and marketing as well as marketing division's work, there might be the very same initial detach which can lead to the 2nd phase of 'storming' where the teams challenge one another.

Bridges' Transition Design: According To William Bridge's theory (appendix 4), individuals are fairly uncomfortable with change, which is evident by the circumstance at Business Teams At Rubbermaid Inc The scenario can be seen as a normal course of life if is examined based on Bridge's concept where he clarifies that people go through 3 phases of shift when they experience adjustment. 'Ending, shedding and also Releasing', The Neutral Zone and also 'The New Starting' (Bridges, 2004). When people exist with modification, they enter phase one therefore there might be feelings like despair, uncertainty, frustration, anger, fear, denial and also disorientation.The scenario at the advertising and marketing division of Business Teams At Rubbermaid Inc is similar so Lewis can get comfy with the idea that it is not remarkable actions. In the second stage, there might be a requirement to bridge the void between the brand-new as well as old society so Lewis might have to encounter this experience when Krasnow leaves. There might be reduced morale and also low efficiency at this stage which need to not be taken as a trouble. It is throughout this stage that Lewis will certainly need to offer support to the division so that they can discover an orientation. It can be seen just how Krasnow has actually currently made this transition much easier by making Lewis obtain involved in the division a year prior to his actual departure. As per Bridges' Version, phase three will produce openness to knowing, High power and commitment as individuals will certainly welcome the modification (Bridges, 2004).
Vrio Analysis
Abraham Maslow in his Concept of 'Requirements Hierarchy' (appendix 5) has reviews the significance of 'protection requires as being a reduced level need of a human for triggering motivation. As seen in the pyramid shared in appendix 3, we can see just how 'the demand to feel safe and secure and also out of risk' is at the second level of demands. Prior to a worker can be made to establish emotionally, he needs to have his 'Physiological 'as well as 'Safety' requires met.

SWOT Analysis for Business Teams At Rubbermaid Inc Case Study

Implication of Analysis.

The OB analysis has taken a look at numerous concepts to understand exactly how to manage the present circumstance handy. The complying with 3 choices have been recommended to help Lewis take care of the organizational difficulties in the advertising division. Each of these options has actually been proposed for alleviating the transition needed to bring the advertising and marketing division according to the requirements of the market as well as for making the social change that would adhere to when the current leader leaves.

Combination of marketing and advertising functions. Dividing Adverting as well as Manufacturing features. Combination of Advertising with Procedures.

Evaluation of Alternatives.

Assimilation of Marketing & Marketing Functions: The in-house advertising firm of Business Teams At Rubbermaid Inc is already stamina for the organization in terms of saving up on overheads connected to advertising and also promotion. Since no brand-new recruitment has actually been done after Bridget Cole's separation with the coverage line being directly designated to Krasnow for the marketing function, this is a desirable opportunity for integrating the advertising and marketing functions. Judith Shapiro that has earlier been spoken with by Lewis throughout the earlier merging days has knowledge in business-to-business advertising and marketing along with firm and also retail advertising and marketing experience. Once Krasnow leaves, Lewis can work with Shapiro as an EVP for marketing to handle both marketing and advertising features.

The advantage of this technique is that it will integrate both functions while decreasing the need for hiring an extra source for advertising and marketing. Lewis would certainly be heading the advertising department and also in any case her substitute would be needed for the existing function that she is carrying out. The disadvantage of this choice is that outside hiring may produce animosity from inner personnel who might be looking at the placement of EVP after Lewis takes control of Krasnow's setting.

Separating Adverting as well as Production: Given the competitive pressures and also top quality work needed from the ad agency, it is recommended that Lewis needs to enable the manufacturing unit to be a different function from the advertising system. Since the majority of ad agency had these 2 functions as different units, it makes even more feeling to follow the standard. Both functions might be able to focus on their core triggers extra effectively. However, the drawback of this approach would certainly be that extra prices would have to be borne for establishing different manufacturing functions. A manufacturing head might have to be employed which could increase overheads for the organization.

Combination of Advertising And Marketing with Workflows: Considering that Lewis is currently taking care of the marketing as well as procedures departments all at once; it makes sense to incorporate the two features since she has actually been efficiently taking care of both ends. The reality that Lewis has to adapt her administration style for the advertising and marketing division recommends that these two divisions would certainly be culturally varied.


An evaluation of the 3 alternatives shows that assimilation of advertising and also procedures would certainly not be a viable relocation due to the large differences in between the 2 divisions in spite of the fact that currently Lewis is handling both. While splitting up of the manufacturing function might have been a favorable relocation for the advertising and marketing division, the reality that it would mean placing a third feature under Lewis's wing implies this need to be prevented.

Activity Plan.
Lewis will take over the function of EVP Marketing after Krasnow leaves.

Marketing and advertising features would certainly be merged.

Judith Shapiro will certainly be worked with to take Lewis's area as SVP of marketing and advertising.

Production function will continue to be component of marketing under marketing function.

Lewis will certainly separate herself from procedures.

An autonomous management design with staff member empowerment will certainly be utilized in advertising department.

Open door policy and also emphasis on cross departmental communication will certainly be focused on eliminating dissonance.

Contingency plan.

If the assimilation does not exercise as prepared, a backup strategy would certainly comply with which would certainly separate the production function from the marketing function to reduce the lots on the SVP of marketing and advertising. In case Judith Shapiro does not get worked with, Lewis will be heading the marketing department without an SVP. Because case the manufacturing feature will definitely be divided by placing it under an SVP manufacturing.