Canyon Agassi Investing In Charter Schools Case Study Solution


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Canyon Agassi Investing In Charter Schools Case Study Solution

Background and Facts

Canyon Agassi Investing In Charter Schools a workplace materials merchant for small and medium sized organisations has lately been associated with preparing for a merging with its rival House Deport, which has impacted performance levels in departmentswith the senior manager involved in lawful complications presented by the federal Trade Payment. With the Advertising and marketing Head advancing the information of his departure from the firm in one year, Jeannie Lewis, the present head of procedures has been asked to take the role in the near future. With challenges in the form of a potential cultural change and also low staff member spirits, the company wants a complete reengineering initiative at the advertising and marketing division.

Trouble Statement
Porter's 5 Forces Analysis
The prospective social modification at the marketing department of Canyon Agassi Investing In Charter Schools is raising unpredictability in the working environment leading to different difficulties for the Jeannie Lewis that would certainly be changing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant role in influencing tactical choices since Stapes Inc. had to abandon its strategies of merging with Workplace Deport after the Federal Trade Payment's intervention in the process. Given the reality that the shop has a worldwide visibility with branches in UK, UNITED STATES, Canada as well as Germany, political consider each of these countries might have the ability to affect performance or strategic goals. Federal Profession Commission's antitrust match against the merger used up important time of the organization's senior administration recommending that 'political' factors can have severe effects for a worldwide company.

Economic Factors: Financial factors such as the emergence of small companies in the worldwide circumstance suggest that Canyon Agassi Investing In Charter Schools is thriving in an environment where there is potential growth of services. Along with this, fact that shop consumers are mostly seeking workplace materials for home offices suggests that the marketplace has a rising pattern of business owners as well as home organisations.

Social factors: Social fads in the economic situation reveal that consumers are seeking benefit as well as eye-catching prices. Market research shows how the client for Canyon Agassi Investing In Charter Schools does not have awareness concerning locating solutions which can supply a combination of benefit as well as low costs.

Technical factors: Technology plays an important role in Canyon Agassi Investing In Charter Schools's business technique particularly as the organization is piloting Technology centers which would certainly offer modern technology sales and assistance in the form of memory upgrades, peripheral setups. (Recap of INSECT in appendix 2).

OB Issues as well as Effects.

A number of underlying Organizational Behavior problems can be seen in Canyon Agassi Investing In Charter Schools's case as highlighted in this section.

Concerns concerning cultural adjustment: There is uneasiness about a social change that would take place once Todd Krasnow leaves from his placement as the Exec Vice Head Of State of Marketing with the majority of the staff members currently showing discontent over this possible step. This predicted adjustment has produced tension in the office which has been combined with the previous stress of preparing the company for a potential merging with Residence Deport.
Pest Analysis
Demanding Work Atmosphere for Newcomers: There is lack of employees that can match the demanding setting of a hectic company. Not only does this bring about problem in finding the ideal people, it places tension on new hires as can not hold up against the pace as well as pressure that the organization anticipates them to bear.

Dual Reporting Lines: Newbies find this organizational culture cumbersome and also hard to handle especially as dotted line connections are implied to be weaker in general and objective setup as well as efficiency examination is still done by the strong line manager. This indicates that novices might shed clarity about their corresponding duties and also objectives specifically as populated line reporting does not keep them in straight communication with the strong line supervisors.

Bitterness From Cross Departmental Hiring: Krasnow's choice to make Lewis his successor instead of Bridget Coles even though it had been guessed that the last would take Krasnow's placement came as an impact to her spirits. Lewis might have been capable and also suitable for the job but the truth that Kransnow's departure would make Coles a straight record to Lewis might have been the factor for Coles' resignation from services.

Worry & Task Instability: Worry as well as insecurity can be determined as 2 major concerns that Lewis would certainly be taking care of especially as the merging has currently be terminated as well as 2 senior executives of the advertising and marketing department would certainly be leaving. The whole responsibility of the department would be falling on Lewis's shoulders who would certainly not simply supervise of brining about a social change but would likewise need to show herself in her new duty.

Incompatible Management Design of Leader: Lewis's administration style as well as its conflict with the marketing department's role can also be seen as an OB difficulty especially as she has been utilized to dealing with issues in the procedures department where personnel are shown to concentrate on processes as well as obtain them. The marketing division on the other hand can be viewed as a team of people who are utilized to being supported by Krasnow that concentrated more on result than processes.

Interdepartmental Differences: Interdepartmental disagreements between three departments, advertising, merchandizing as well as operations specifically over the allowance of the advertising and marketing mix can be identified as one more OB worry. Although the advertising department does not share the same vision as the various other 2 departments concerning the aloocation of the marketing mix twoards promotions as well as advertsing, the merchandizing as well as operations divisions do not agree over the advertising mix allowance amongst each other either.

Disintegration in Marketing Department: Disintegration between the advertising and marketing departments can be determined as an additional OB concern which could need further interest. The truth that the marketing and advertising areas in the marketing division are disconnected is avoiding both departments from getting from each various other's experience and proficiency. Integration of advertising and marketing with merchandising and also procedures would end up being harder if the advertising and marketing division itself is broken down which can be one more possible OB concern.

Canyon Agassi Investing In Charter Schools Analysis

Different concepts have actually been used to explain the scenarios to obtain further quality concerning the scenario at hand.
Swot Analysis
McGregor's Theory X & Y: According to Douglas McGregor's Concept X, many supervisors believe that juniors are passive as well as careless, have little passion and also resist modification. The circumstance at Canyon Agassi Investing In Charter Schools is not totally adhering to Concept X, it can be seen that brand-new hires are locating this environment rather demanding which might ultimately lead to a higher disposition of the management in the direction of Concept X. Even while analyzing Lewis's management design, theory X might have been ideal in the operations division to some extent but the Advertising and marketing department would certainly call for dependence on Concept Y in order to get the creative thinking as well as originality from the groups.

Tuckman's Team effort Concept: As far as Lewis's problem regarding bringing harmony in between the advertising as well as advertising and marketing division is concerned, this would originally lead to contrast as discussed by Bruce Tuckman in his 'Synergy Concept'. By incorporating the advertising and marketing and marketing department's job, there may be the very same initial separate which might lead to the 2nd stage of 'storming' where the groups challenge one an additional.

When people are presented with change, they enter phase one as well as so there may be feelings like unhappiness, unpredictability, stress, temper, anxiety, denial and also disorientation.The scenario at the advertising and marketing department of Canyon Agassi Investing In Charter Schools is similar so Lewis can get comfortable with the concept that it is not extraordinary actions. It is during this stage that Lewis will certainly have to give advice to the division so that they can discover a sense of direction. It can be seen how Krasnow has currently made this transition much easier by making Lewis get involved in the division a year before his actual separation.
Vrio Analysis
Maslow's Need power structure: The OB issue pertaining to instability at the office has actually been activated first of all by the adjustment in administration and also secondly by the fact that the merger will no more be started. Abraham Maslow in his Concept of 'Requirements Hierarchy' (appendix 5) has talks about the relevance of 'safety needs as being a reduced level requirement of a human for triggering motivation. As seen in the pyramid cooperated appendix 3, we can see how 'the need to really feel secure and also out of danger' is at the second level of demands. Prior to a worker can be made to establish psychologically, he requires to have his 'Physiological 'and 'Security' requires met. This suggests that unless the employees are made to really feel safe regarding their present work status in Canyon Agassi Investing In Charter Schools they may not reach 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for Canyon Agassi Investing In Charter Schools Case Study

Effects of Analysis.

The OB analysis has considered numerous concepts to recognize exactly how to cope with the current scenario at hand. The complying with 3 options have actually been suggested to help Lewis deal with the organizational difficulties in the advertising department. Each of these options has actually been suggested for easing the shift needed to bring the advertising department according to the requirements of the market as well as for making the social change that would follow once the existing leader leaves.

Integration of marketing and advertising functions. Separating Adverting and Manufacturing features. Combination of Marketing with Operations.

Examination of Alternatives.

Judith Shapiro who has actually earlier been interviewed by Lewis throughout the earlier merger days has knowledge in business-to-business advertising and marketing along with company and retail advertising experience. Once Krasnow leaves, Lewis can hire Shapiro as an EVP for marketing to manage both advertising and also advertising functions.

The benefit of this strategy is that it will certainly integrate the two features while decreasing the demand for hiring an added resource for advertising and marketing. In addition to this, Lewis would be heading the advertising and marketing department and in any case her substitute would certainly be required for the current duty that she is carrying out. The drawback of this choice is that exterior hiring may bring about animosity from interior workers that may be eying the position of EVP after Lewis takes control of Krasnow's position.

Dividing Adverting and Production: Given the affordable stress and also high top quality job required from the advertising agency, it is advised that Lewis must allow the production unit to be a different function from the advertising device. Considering that many marketing firms had these 2 functions as different systems, it makes more feeling to follow the norm.

Assimilation of Advertising And Marketing with Operations: Because Lewis is currently taking care of the advertising and marketing and also operations divisions all at once; it makes feeling to incorporate the two features since she has been effectively taking care of both ends. The fact that Lewis has to adjust her monitoring style for the marketing department suggests that these 2 divisions would certainly be culturally diverse.


An evaluation of the 3 choices indicates that integration of advertising and marketing and procedures would not be a viable step as a result of the substantial distinctions between both divisions although that presently Lewis is managing both. While splitting up of the production function may have been a favorable relocation for the advertising division, the reality that it would certainly imply positioning a 3rd feature under Lewis's wing implies this need to be avoided. The integration of the marketing department is the most effective alternative in regards to obtaining the ideal results from the department. An activity prepare for this option is discussed below.

Activity Plan.
Lewis will take control of the function of EVP Advertising after Krasnow leaves.

Advertising and Marketing features would be combined.

Judith Shapiro will be hired to take Lewis's location as SVP of advertising and marketing.

Production feature will certainly continue to be component of advertising under marketing feature.

Lewis will certainly divide herself from procedures.

An autonomous management style with staff member empowerment will certainly be used in marketing division.

Open up door plan as well as focus on cross departmental communication will be aimed at eliminating discord.

Backup plan.

If the combination does not exercise as planned, a contingency strategy would certainly comply with which would separate the production function from the marketing feature to decrease the load on the SVP of marketing and advertising. In case Judith Shapiro does not obtain employed, Lewis will be heading the advertising department without an SVP. Because case the production function will most definitely be separated by positioning it under an SVP manufacturing.