Red White And Hoos A New A Cappella Group At The University Of Virginia Case Study Solution


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Red White And Hoos A New A Cappella Group At The University Of Virginia Case Study Solution

Background and Facts

Red White And Hoos A New A Cappella Group At The University Of Virginia a workplace materials merchant for small and moderate sized organisations has actually just recently been involved in planning for a merging with its rival Home Deport, which has actually influenced performance levels in departmentswith the elderly manager associated with lawful problems presented by the government Trade Payment. With the Advertising and marketing Head advancing the news of his separation from the business in one year, Jeannie Lewis, the present head of operations has been asked to take the role in the near future. With challenges in the kind of a possible social change as well as reduced worker spirits, the company requires a total reengineering effort at the advertising division.

Issue Declaration
Porter's 5 Forces Analysis
The prospective social change at the advertising division of Red White And Hoos A New A Cappella Group At The University Of Virginia is increasing unpredictability in the working environment leading to various difficulties for the Jeannie Lewis that would be changing the head of the division in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant role in affecting critical decisions since Stapes Inc. needed to abandon its strategies of combining with Office Deport after the Federal Trade Compensation's treatment while doing so. Given the fact that the store has a global visibility with branches in UK, U.S.A., Canada and also Germany, political factors in each of these countries may have the ability to affect performance or strategic objectives. Federal Trade Commission's antitrust match versus the merger occupied useful time of the organization's senior monitoring recommending that 'political' factors can have serious ramifications for an international service.

Economic Factors: Financial factors such as the emergence of small companies in the global circumstance suggest that Red White And Hoos A New A Cappella Group At The University Of Virginia is prospering in a setting where there is possible growth of businesses. Along with this, truth that store clients are primarily looking for office supplies for home offices recommends that the market has a rising pattern of entrepreneurs as well as online organisations.

Social factors: Social patterns in the economic situation show that clients are trying to find comfort as well as appealing costs. Marketing research demonstrates how the client for Red White And Hoos A New A Cappella Group At The University Of Virginia lacks awareness about finding options which can provide a combination of convenience and also inexpensive.

Technological factors: Modern technology plays an essential role in Red White And Hoos A New A Cappella Group At The University Of Virginia's company method particularly as the organization is piloting Innovation centers which would certainly provide technology sales as well as support in the kind of memory upgrades, outer setups. (Recap of PARASITE in appendix 2).

OB Issues and also Symptoms.

A number of underlying Organizational Behavior concerns can be seen in Red White And Hoos A New A Cappella Group At The University Of Virginia's case as highlighted in this section.

Uneasiness about social change: There is apprehension regarding a social adjustment that would certainly occur when Todd Krasnow leaves from his position as the Exec Vice President of Advertising And Marketing with the majority of the staff members already showing discontent over this possible relocation. This expected change has created stress in the office which has actually been coupled with the previous stress of preparing the firm for a potential merging with Home Deport.
Pest Analysis
Demanding Job Environment for Newcomers: There is shortage of personnel that can match the demanding setting of a busy organization. Not only does this cause trouble in locating the right people, it places stress and anxiety on new hires as can not stand up to the pace and also pressure that the organization anticipates them to bear.

Dual Coverage Lines: Novices discover this organizational society troublesome and challenging to cope with particularly as populated line connections are implied to be weak in general as well as objective setup and also performance analysis is still done by the solid line supervisor. This indicates that novices could lose clearness regarding their corresponding roles and also objectives specifically as populated line coverage does not keep them in straight communication with the solid line managers.

Resentment From Cross Departmental Hiring: Krasnow's choice to make Lewis his follower rather than Bridget Coles although it had actually been hypothesized that the latter would take Krasnow's position came as a strike to her spirits. Lewis might have been qualified and appropriate for the task yet the reality that Kransnow's departure would certainly make Coles a straight record to Lewis may have been the factor for Coles' resignation from services.

Worry & Job Instability: Fear as well as insecurity can be recognized as two major issues that Lewis would be taking care of especially as the merging has currently be terminated as well as 2 senior executives of the advertising division would certainly be leaving. The entire responsibility of the division would be dropping on Lewis's shoulders who would not just supervise of brining concerning a cultural change yet would certainly likewise need to verify herself in her brand-new role.

Incompatible Monitoring Design of Leader: Lewis's monitoring style and its incompatibility with the advertising department's function can likewise be seen as an OB challenge particularly as she has been used to managing issues in the procedures department where workers are taught to concentrate on processes and get them. The marketing division on the various other hand can be seen as a group of individuals who are utilized to being supported by Krasnow that focused extra on result than procedures.

Interdepartmental Arguments: Interdepartmental arguments in between three divisions, advertising, merchandizing as well as operations specifically over the allocation of the marketing mix can be determined as one more OB worry. The advertising and marketing department does not share the very same vision as the other two divisions concerning the aloocation of the advertising mix twoards promos and advertsing, the merchandizing and procedures divisions do not concur over the marketing mix allowance among one another either.

Disintegration in Advertising And Marketing Division: Disintegration in between the marketing and advertising departments can be determined as an additional OB issue which can need further interest. The reality that the advertising and marketing areas in the marketing department are disconnected is avoiding both departments from obtaining from each other's experience and also expertise. Combination of advertising and marketing with retailing and also operations would end up being harder if the advertising department itself is broken down which can be another potential OB worry.

Red White And Hoos A New A Cappella Group At The University Of Virginia Analysis

Different concepts have been used to explain the situations to get further quality concerning the scenario available.
Swot Analysis
McGregor's Theory X & Y: According to Douglas McGregor's Concept X, a lot of managers think that subordinates are easy and also careless, have little ambition and also stand up to change. The situation at Red White And Hoos A New A Cappella Group At The University Of Virginia is not entirely complying with Concept X, it can be seen that brand-new hires are finding this environment rather stressful which may eventually lead to a better inclination of the administration towards Concept X. Even while analyzing Lewis's monitoring design, concept X might have been ideal in the operations division to some level however the Marketing division would certainly call for reliance on Theory Y in order to get the creative thinking and originality from the groups.

Tuckman's Team effort Concept: As much as Lewis's problem concerning bringing harmony in between the advertising and marketing and advertising and marketing division is worried, this would initially lead to contrast as talked about by Bruce Tuckman in his 'Team effort Theory'. By incorporating the advertising and marketing and advertising and marketing division's job, there may be the same preliminary detach which might lead to the second phase of 'storming' where the teams test one an additional.

When people are provided with modification, they enter stage one and so there might be feelings like unhappiness, uncertainty, irritation, temper, worry, rejection and disorientation.The situation at the advertising department of Red White And Hoos A New A Cappella Group At The University Of Virginia is comparable so Lewis can get comfortable with the idea that it is not phenomenal behavior. It is throughout this phase that Lewis will certainly have to give advice to the department so that they can find a sense of direction. It can be seen just how Krasnow has actually already made this shift easier by making Lewis get involved in the division a year prior to his actual separation.
Vrio Analysis
Abraham Maslow in his Concept of 'Demands Power structure' (appendix 5) has reviews the importance of 'protection needs as being a reduced degree need of a human for setting off inspiration. As seen in the pyramid shared in appendix 3, we can see just how 'the demand to really feel safe and also out of risk' is at the second level of demands. Prior to a staff member can be made to establish psychologically, he requires to have his 'Physiological 'and 'Safety and security' requires met.

SWOT Analysis for Red White And Hoos A New A Cappella Group At The University Of Virginia Case Study

Effects of Analysis.

The OB analysis has actually taken a look at various theories to recognize exactly how to handle the existing situation handy. The adhering to three choices have been suggested to aid Lewis deal with the business obstacles in the marketing department. Each of these alternatives has actually been recommended for alleviating the transition needed to bring the advertising division in line with the requirements of the marketplace and also for making the social modification that would certainly comply with once the existing leader leaves.

Assimilation of marketing and advertising features. Separating Adverting and Manufacturing functions. Combination of Marketing with Workflow.

Examination of Alternatives.

Judith Shapiro who has actually earlier been spoken with by Lewis during the earlier merger days has know-how in business-to-business advertising along with agency and also retail marketing experience. When Krasnow leaves, Lewis can work with Shapiro as an EVP for marketing to handle both marketing as well as advertising and marketing features.

The benefit of this approach is that it will certainly incorporate both functions while lowering the need for employing an extra source for advertising. Along with this, Lewis would be heading the marketing division and in any case her substitute would certainly be required for the present role that she is carrying out. The drawback of this choice is that exterior hiring may cause resentment from inner workers that might be looking at the setting of EVP after Lewis takes control of Krasnow's position.

Separating Adverting as well as Manufacturing: Provided the affordable pressures as well as high top quality job called for from the marketing company, it is advised that Lewis needs to enable the manufacturing unit to be a separate feature from the marketing unit. Because most advertising companies had these two features as different devices, it makes even more feeling to follow the norm.

Combination of Advertising with Workflows: Considering that Lewis is already taking care of the advertising as well as operations divisions at the same time; it makes sense to integrate the two functions since she has actually been successfully dealing with both ends. The reality that both divisions currently have significant distinctions over appropriation of resources suggests that this assimilation may have the ability to bring about consistency especially as Lewis would be heading both ends.However there are different downsides of this move especially as it would certainly place excessive problem over Lewis's shoulders. The truth that Lewis needs to adapt her management style for the marketing department suggests that these two divisions would certainly be culturally diverse. Along with this, Lewis might not have the ability to apply one type of management design to both departments which can lead to ineffectiveness in either among the two functions.


An analysis of the three options shows that combination of advertising and operations would certainly not be a feasible action due to the large differences in between the two departments in spite of the reality that currently Lewis is handling both. While separation of the manufacturing feature might have been a desirable step for the advertising and marketing division, the reality that it would certainly suggest placing a 3rd function under Lewis's wing suggests this need to be prevented.

Action Plan.
Lewis will certainly take over the duty of EVP Advertising after Krasnow leaves.

Advertising and Marketing features would be combined.

Judith Shapiro will certainly be hired to take Lewis's location as SVP of marketing and advertising.

Manufacturing function will certainly stay component of advertising under advertising and marketing function.

Lewis will divide herself from operations.

A democratic management style with worker empowerment will be utilized in marketing department.

Open door plan and focus on cross departmental communication will certainly be focused on eliminating disharmony.

Backup strategy.

If the combination does not exercise as planned, a backup strategy would follow which would certainly divide the production function from the advertising function to lower the load on the SVP of advertising and marketing. In case Judith Shapiro does not get worked with, Lewis will certainly be heading the marketing department without an SVP. Because case the production feature will definitely be divided by positioning it under an SVP manufacturing.