Venture Capital At The Harvard Management Company In Historical Perspective Case Study Help


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Venture Capital At The Harvard Management Company In Historical Perspective Case Study Help

Background and Facts

Venture Capital At The Harvard Management Company In Historical Perspective an office products seller for small and average sized organisations has recently been involved in preparing for a merger with its competitor Home Deport, which has actually influenced performance degrees in departmentswith the senior manager associated with legal complications put forth by the federal Profession Compensation. With the Advertising and marketing Head putting forward the news of his separation from the business in one year, Jeannie Lewis, the present head of procedures has been asked to take the role in the future. With difficulties in the form of a possible cultural adjustment and also reduced employee morale, the company wants a full reengineering initiative at the advertising division.

Issue Statement

The potential cultural modification at the marketing division of Venture Capital At The Harvard Management Company In Historical Perspective is increasing unpredictability in the workplace causing various difficulties for the Jeannie Lewis that would be changing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a major duty in influencing tactical choices considering that Stapes Inc. had to desert its strategies of merging with Workplace Deport after the Federal Trade Commission's treatment in the process. Offered the reality that the store has a global visibility with branches in UK, UNITED STATES, Canada and Germany, political factors in each of these countries may have the ability to affect performance or strategic objectives. Federal Trade Commission's antitrust fit against the merger occupied beneficial time of the company's elderly monitoring suggesting that 'political' factors can have severe effects for a worldwide company.

Economic Factors: Financial factors such as the emergence of small companies in the worldwide situation recommend that Venture Capital At The Harvard Management Company In Historical Perspective is thriving in an atmosphere where there is potential development of companies. Fact that store clients are mostly looking for office products for residence offices suggests that the market has a rising trend of entrepreneurs as well as house based services.

Social factors: Social patterns in the economic climate show that customers are searching for benefit along with appealing rates. Market research shows how the customer for Venture Capital At The Harvard Management Company In Historical Perspective does not have recognition concerning discovering solutions which can provide a mix of ease and also affordable.

Technological factors: Innovation plays an important function in Venture Capital At The Harvard Management Company In Historical Perspective's business technique specifically as the company is piloting Technology facilities which would certainly supply modern technology sales and also assistance in the kind of memory upgrades, peripheral setups. (Recap of INSECT in appendix 2).

OB Issues as well as Symptoms.

A number of underlying Business Habits issues can be seen in Venture Capital At The Harvard Management Company In Historical Perspective's case as highlighted in this area.

Uneasiness concerning social modification: There is uneasiness regarding a cultural change that would occur as soon as Todd Krasnow leaves from his setting as the Executive Vice President of Advertising And Marketing with the majority of the employee already revealing unhappiness over this possible step. This anticipated adjustment has developed anxiety in the office which has been combined with the past anxiety of preparing the firm for a potential merger with Home Deport.

Stressful Task Environment for Newcomers: There is lack of personnel that can match the stressful setting of a busy organization. Not only does this bring about trouble in locating the appropriate individuals, it places tension on new hires as can not endure the rate as well as pressure that the company anticipates them to birth.

Dual Coverage Lines: Beginners locate this organizational culture difficult and tough to handle especially as populated line connections are suggested to be weak in general as well as unbiased setting and performance analysis is still done by the solid line supervisor. This means that novices can lose clarity concerning their corresponding functions and also objectives particularly as populated line coverage does not keep them in direct communication with the strong line supervisors.

Animosity From Cross Departmental Hiring: Krasnow's choice to make Lewis his successor rather than Bridget Coles despite the fact that it had actually been guessed that the last would certainly take Krasnow's setting came as a strike to her spirits. Lewis may have been qualified as well as ideal for the job yet the truth that Kransnow's departure would make Coles a direct report to Lewis may have been the factor for Coles' resignation from solutions.

Anxiety & Task Instability: Fear and insecurity can be identified as two major problems that Lewis would be handling specifically as the merging has actually currently be cancelled and also 2 elderly executives of the advertising department would certainly be leaving. The entire duty of the department would be falling on Lewis's shoulders that would certainly not just supervise of brining about a cultural change however would certainly also have to verify herself in her brand-new duty.

Inappropriate Administration Style of Leader: Lewis's monitoring style and its conflict with the marketing department's function can also be viewed as an OB challenge specifically as she has been used to managing concerns in the procedures department where employees are instructed to concentrate on processes as well as obtain them right. The marketing division on the various other hand can be viewed as a team of people that are utilized to being nurtured by Krasnow who concentrated more on output than processes.

Interdepartmental Disputes: Interdepartmental disputes between three departments, advertising, merchandizing as well as procedures specifically over the allotment of the advertising mix can be identified as one more OB problem. The advertising and marketing division does not share the same vision as the various other two departments regarding the aloocation of the marketing mix twoards promotions and advertsing, the merchandizing and also operations departments do not agree over the marketing mix allowance among one another either.

Fragmentation in Advertising Department: Disintegration between the marketing and advertising divisions can be identified as another OB concern which can require additional attention. The fact that the advertising and marketing areas in the advertising department are detached is protecting against both divisions from acquiring from each various other's experience as well as know-how. Combination of advertising and marketing with merchandising and also operations would come to be harder if the advertising and marketing division itself is broken down which can be another prospective OB worry.

Venture Capital At The Harvard Management Company In Historical Perspective Analysis

Different concepts have actually been used to explain the situations to get more quality about the circumstance available.

McGregor's Concept X & Y: According to Douglas McGregor's Concept X, many managers believe that subordinates are easy and also careless, have little ambition as well as resist adjustment. The situation at Venture Capital At The Harvard Management Company In Historical Perspective is not entirely following Theory X, it can be seen that new hires are finding this setting instead stressful which might ultimately lead to a better inclination of the administration in the direction of Concept X. Even while assessing Lewis's administration style, theory X may have been appropriate in the procedures department to some level however the Advertising and marketing department would certainly require reliance on Concept Y in order to obtain the imagination and also originality from the groups.

Tuckman's Teamwork Concept: Regarding Lewis's concern concerning bringing harmony between the marketing and advertising division is concerned, this would initially lead to contrast as talked about by Bruce Tuckman in his 'Team effort Concept'. (Tuckman, 1965). Based on Tuckman's theory shown in appendix 3, throughout the preliminary phase of group development, individuals might not bond, as they are busy discovering their place in the group. By integrating the advertising and marketing division's work, there may coincide first detach which can lead to the 2nd phase of 'storming' where the groups challenge one another. It is only during the 3rd stage or 'norming' when they would certainly come with each other to share suggestions before the group can bring around harmony in the 4th stage 'doing'.

Bridges' Shift Design: Based On William Bridge's theory (appendix 4), individuals are quite uncomfortable with change, which is evident by the circumstance at Venture Capital At The Harvard Management Company In Historical Perspective The situation can be seen as a regular training course of life if is researched as per Bridge's theory where he clarifies that people undergo three phases of transition when they experience modification. 'Ending, losing as well as Letting go', The Neutral Zone and also 'The New Starting' (Bridges, 2004). When individuals are presented with adjustment, they go into phase one and so there might be feelings like unhappiness, unpredictability, aggravation, anger, worry, rejection and also disorientation.The situation at the advertising and marketing department of Venture Capital At The Harvard Management Company In Historical Perspective is comparable so Lewis can get comfortable with the suggestion that it is not amazing habits. In the 2nd stage, there might be a need to connect the gap between the brand-new and old society so Lewis may need to encounter this experience as soon as Krasnow leaves. There might be low spirits and low productivity at this phase which should not be taken as a problem. It is during this phase that Lewis will certainly have to offer advice to the division so that they can locate an orientation. It can be seen exactly how Krasnow has actually already made this transition simpler by making Lewis obtain involved in the division a year prior to his real separation. Based on Bridges' Design, phase three will certainly produce openness to knowing, High energy and commitment as individuals will embrace the change (Bridges, 2004).

Abraham Maslow in his Theory of 'Needs Hierarchy' (appendix 5) has talks about the importance of 'protection needs as being a reduced level requirement of a human for causing inspiration. As seen in the pyramid shared in appendix 3, we can see exactly how 'the requirement to feel secure and also out of threat' is at the 2nd degree of demands. Prior to a staff member can be made to establish mentally, he needs to have his 'Physical 'and 'Safety and security' needs met.

SWOT Analysis for Venture Capital At The Harvard Management Company In Historical Perspective Case Study

Ramification of Analysis.

The OB analysis has looked at numerous theories to comprehend exactly how to handle the current scenario handy. The adhering to 3 alternatives have been proposed to help Lewis deal with the business obstacles in the advertising and marketing division. Each of these options has been recommended for easing the transition required to bring the advertising and marketing division in accordance with the demands of the market as well as for making the cultural adjustment that would certainly comply with when the present leader leaves.

Assimilation of advertising and marketing features. Separating Adverting and also Manufacturing functions. Integration of Advertising with Operations.

Assessment of Alternatives.

Combination of Advertising And Marketing & Advertising And Marketing Functions: The internal marketing company of Venture Capital At The Harvard Management Company In Historical Perspective is currently stamina for the company in regards to saving up on expenses associated with marketing and also promo. Considering that no brand-new employment has been done after Bridget Cole's departure with the coverage line being directly appointed to Krasnow for the advertising and marketing function, this is a favorable possibility for incorporating the advertising and marketing functions. Judith Shapiro who has earlier been talked to by Lewis during the earlier merger days has knowledge in business-to-business advertising and marketing in addition to agency and also retail advertising experience. As soon as Krasnow leaves, Lewis can hire Shapiro as an EVP for advertising to take care of both marketing and advertising functions.

The benefit of this technique is that it will incorporate the two functions while minimizing the demand for hiring an added resource for advertising and marketing. In addition to this, Lewis would certainly be heading the advertising and marketing division and also regardless her replacement would be required for the existing role that she is performing. The disadvantage of this alternative is that external hiring might bring about resentment from internal employees that may be eying the position of EVP after Lewis takes control of Krasnow's setting.

Dividing Adverting as well as Manufacturing: Offered the affordable stress and also top quality work required from the advertising agency, it is recommended that Lewis needs to enable the production system to be a different feature from the advertising system. Given that a lot of ad agency had these 2 functions as different systems, it makes even more sense to adhere to the norm. Along with this, both functions might be able to concentrate on their core activates extra effectively. Nevertheless, the drawback of this approach would be that added costs would certainly need to be borne for establishing separate production features. A manufacturing head may have to be hired which could increase expenses for the company.

Integration of Advertising with Operations: Given that Lewis is currently taking treatment of the marketing and operations divisions concurrently; it makes sense to incorporate the two functions because she has actually been successfully taking treatment of both ends. The fact that Lewis has to adapt her monitoring style for the marketing division recommends that these 2 divisions would be culturally varied.


An evaluation of the 3 choices shows that combination of advertising and also operations would certainly not be a feasible move due to the substantial distinctions between the 2 divisions in spite of the truth that presently Lewis is handling both. While splitting up of the production feature might have been a beneficial move for the marketing division, the fact that it would certainly mean placing a third feature under Lewis's wing means this ought to be avoided.

Activity Plan.

Lewis will take control of the duty of EVP Advertising after Krasnow leaves.

Advertising and Marketing features would certainly be merged.

Judith Shapiro will certainly be employed to take Lewis's area as SVP of advertising and marketing.

Production feature will certainly remain component of marketing under advertising and marketing feature.

Lewis will divide herself from operations.

An autonomous leadership design with worker empowerment will certainly be used in advertising division.

Open up door policy and also emphasis on cross department interaction will certainly be aimed at getting rid of dissonance.

Backup strategy.

If the combination does not work out as prepared, a contingency strategy would certainly comply with which would certainly separate the production feature from the advertising and marketing function to reduce the lots on the SVP of advertising and marketing. In case Judith Shapiro does not obtain hired, Lewis will certainly be heading the advertising division without an SVP. In that case the production function will certainly be separated by putting it under an SVP production.