Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis Case Study Solution


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Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis Case Study Analysis

Background and Facts

Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis an office products seller for little and also moderate sized businesses has recently been involved in preparing for a merging with its competitor Home Deport, which has actually affected effectiveness degrees in departmentswith the senior manager associated with legal problems presented by the government Profession Commission. With the Marketing Head putting forward the information of his departure from the company in one year, Jeannie Lewis, the existing head of procedures has been asked to take the role in the future. With obstacles in the type of a prospective cultural modification and reduced worker morale, the company wants a complete reengineering initiative at the advertising division.

Problem Statement
Porter's 5 Forces Analysis
The prospective social change at the advertising and marketing department of Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis is raising uncertainty in the working environment leading to numerous difficulties for the Jeannie Lewis that would certainly be changing the head of the division in one year. nalysis

PEST analysis

Political Factors: Political factors play a major function in impacting critical choices given that Stapes Inc. needed to desert its plans of combining with Workplace Deport after the Federal Trade Payment's intervention at the same time. Given the reality that the shop has a worldwide existence with branches in UK, U.S.A., Canada as well as Germany, political factors in each of these nations may have the ability to impact efficiency or strategic objectives. Federal Trade Commission's antitrust match versus the merger occupied valuable time of the company's elderly administration suggesting that 'political' factors can have serious implications for a worldwide business.

Economic Factors: Economic factors such as the development of local business in the international situation suggest that Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis is thriving in an atmosphere where there is possible development of services. Along with this, reality that store customers are mostly searching for office supplies for office suggests that the marketplace has an increasing pattern of entrepreneurs as well as online services.

Social factors: Social fads in the economic climate show that clients are trying to find comfort in addition to eye-catching rates. Marketing research shows how the client for Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis lacks recognition concerning finding services which can use a mix of convenience as well as affordable.

Technical factors: Technology plays an essential role in Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis's service method especially as the company is piloting Innovation facilities which would certainly supply modern technology sales and support in the type of memory upgrades, peripheral installments. (Recap of PEST in appendix 2).

OB Issues and also Symptoms.

Several underlying Organizational Behavior issues can be seen in Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis's case as highlighted in this area.

Concerns about social change: There is uneasiness about a cultural adjustment that would take place when Todd Krasnow leaves from his placement as the Executive Vice President of Advertising with a lot of the staff members currently revealing unhappiness over this potential relocation. This anticipated adjustment has actually produced stress and anxiety in the workplace which has actually been combined with the past tension of preparing the firm for a prospective merger with House Deport.
Pest Analysis
Demanding Work Atmosphere for Newcomers: There is scarcity of workers that can match the demanding environment of a fast-paced organization. Not only does this lead to trouble in discovering the ideal people, it puts anxiety on brand-new hires as can not withstand the rate and also pressure that the company anticipates them to birth.

Twin Coverage Lines: Newcomers find this business society cumbersome and challenging to manage especially as populated line partnerships are implied to be weaker generally and unbiased setting and also performance evaluation is still done by the solid line supervisor. This implies that beginners might shed clearness about their corresponding functions and purposes specifically as populated line reporting does not keep them in straight communication with the strong line supervisors.

Animosity From Cross Departmental Hiring: Krasnow's choice to make Lewis his successor as opposed to Bridget Coles despite the fact that it had actually been speculated that the latter would certainly take Krasnow's position came as a strike to her morale. Lewis might have been qualified as well as appropriate for the task but the truth that Kransnow's departure would certainly make Coles a straight record to Lewis might have been the reason for Coles' resignation from services.

Anxiety & Work Instability: Worry and insecurity can be determined as 2 significant concerns that Lewis would certainly be handling specifically as the merger has currently be cancelled and also 2 senior execs of the marketing division would certainly be leaving. The whole duty of the division would be falling on Lewis's shoulders that would not simply be in charge of brining concerning a social adjustment but would also have to confirm herself in her new duty.

Inappropriate Monitoring Design of Leader: Lewis's administration design as well as its incompatibility with the advertising department's role can additionally be seen as an OB difficulty particularly as she has actually been made use of to dealing with concerns in the operations department where workers are shown to focus on procedures as well as get them. The advertising department on the other hand can be viewed as a team of individuals that are made use of to being supported by Krasnow that concentrated a lot more on outcome than processes.

Interdepartmental Arguments: Interdepartmental arguments in between three departments, advertising and marketing, merchandizing as well as procedures specifically over the allotment of the advertising and marketing mix can be recognized as an additional OB problem. The advertising and marketing department does not share the very same vision as the other 2 departments regarding the aloocation of the marketing mix twoards promotions and also advertsing, the merchandizing and operations divisions do not agree over the marketing mix allocation among one another either.

Fragmentation in Advertising And Marketing Department: Fragmentation between the advertising and marketing divisions can be recognized as another OB problem which might require additional focus. The reality that the advertising and marketing areas in the advertising and marketing department are separated is preventing both divisions from getting from each other's experience and also know-how. Assimilation of advertising and marketing with retailing and operations would become harder if the advertising and marketing division itself is disintegrated which can be an additional potential OB worry.

Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis Analysis

Various theories have been utilized to clarify the circumstances to get more clarity concerning the scenario at hand.
Swot Analysis
McGregor's Theory X & Y: According to Douglas McGregor's Theory X, most managers believe that subordinates are passive and careless, have little passion and also resist adjustment. The hard variation of this theory emphasized browbeating, limited controls, dangers as well as punishments. Gradually it generates low performance, refined sabotage and also rivalry (Offer, 2003). The situation at Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis is not entirely adhering to Theory X, it can be seen that brand-new hires are finding this atmosphere instead demanding which may eventually lead to a higher disposition of the monitoring in the direction of Theory X. Based on McGregor's supported sight, which he called Theory Y, the important job of the management is to organize business problems so that individuals can accomplish their very own objectives best by routing their initiatives towards organizational rewards. If individuals locate no satisfaction in their work, the monitoring would have little selection but to rely upon theory X and outside control (Bargain, 2003). Even while assessing Lewis's monitoring design, concept X may have appropriated in the procedures department somewhat however the Advertising and marketing division would certainly call for reliance on Concept Y so as to get the creative thinking and creativity from the teams.

Tuckman's Teamwork Theory: As for Lewis's problem regarding bringing consistency in between the marketing and advertising division is worried, this would at first result in contrast as reviewed by Bruce Tuckman in his 'Team effort Theory'. (Tuckman, 1965). Based on Tuckman's concept displayed in appendix 3, during the preliminary stage of group growth, individuals might not bond, as they are busy finding their place in the group. By combining the advertising and marketing department's work, there may coincide first disconnect which could cause the 2nd phase of 'storming' where the teams test one another. Nevertheless, it is just during the 3rd phase or 'norming' when they would come together to share concepts prior to the group can produce harmony in the 4th stage 'performing'.

When individuals are offered with modification, they get in phase one and also so there might be emotions like despair, uncertainty, irritation, anger, concern, denial as well as disorientation.The situation at the advertising and marketing department of Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis is similar so Lewis can get comfy with the suggestion that it is not remarkable behavior. It is throughout this stage that Lewis will certainly have to offer guidance to the division so that they can find a sense of direction. It can be seen just how Krasnow has currently made this shift simpler by making Lewis obtain entailed in the department a year before his real departure.
Vrio Analysis
Maslow's Need hierarchy: The OB issue pertaining to insecurity at the work environment has actually been triggered to start with by the modification in management and also second of all by the fact that the merger will no longer be initiated. Abraham Maslow in his Theory of 'Needs Power structure' (appendix 5) has reviews the significance of 'protection requires as being a lower level requirement of a human for activating motivation. As seen in the pyramid shared in appendix 3, we can see exactly how 'the demand to really feel secure and safe' is at the second level of requirements. Prior to a staff member can be made to establish mentally, he requires to have his 'Physical 'as well as 'Safety and security' requires fulfilled. This shows that unless the workers are made to feel protected about their current work standing in Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis they may not reach 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for Wall Street Main Street And A Credit Crunch Thoughts On The Current Financial Crisis Case Study

Implication of Analysis.

The OB analysis has actually taken a look at numerous concepts to recognize exactly how to handle the current situation available. The adhering to three alternatives have actually been recommended to help Lewis take care of the business difficulties in the advertising and marketing department. Each of these options has been recommended for easing the change needed to bring the advertising department in line with the demands of the market and also for making the cultural modification that would certainly comply with as soon as the existing leader leaves.

Integration of advertising and marketing functions. Separating Adverting and Production features. Assimilation of Marketing with Procedures.

Evaluation of Alternatives.

Judith Shapiro who has actually earlier been talked to by Lewis during the earlier merger days has knowledge in business-to-business marketing along with company as well as retail advertising and marketing experience. When Krasnow leaves, Lewis can work with Shapiro as an EVP for advertising and marketing to deal with both advertising and marketing and marketing features.

The benefit of this approach is that it will incorporate both functions while lowering the demand for hiring an additional resource for advertising. Lewis would be heading the advertising and marketing department and also in any kind of case her substitute would certainly be needed for the existing duty that she is performing. The negative aspect of this choice is that external hiring may bring about bitterness from internal workers that might be considering the placement of EVP after Lewis takes control of Krasnow's setting.

Separating Adverting and Production: Offered the competitive stress as well as high quality job needed from the marketing company, it is recommended that Lewis ought to enable the production unit to be a separate function from the advertising system. Because many advertising companies had these 2 functions as different devices, it makes more sense to adhere to the norm.

Integration of Advertising And Marketing with Procedures: Given that Lewis is already taking care of the advertising and procedures departments all at once; it makes sense to incorporate the two features given that she has actually been efficiently taking care of both ends. The reality that Lewis has to adapt her monitoring style for the advertising and marketing division recommends that these two divisions would certainly be culturally diverse.


An assessment of the three choices indicates that combination of advertising and also procedures would not be a possible relocation as a result of the substantial differences between the two divisions despite the fact that presently Lewis is taking care of both. While separation of the manufacturing feature might have been a beneficial step for the advertising department, the fact that it would suggest positioning a third function under Lewis's wing suggests this must be stayed clear of. The integration of the advertising and marketing department is the best alternative in regards to getting the ideal arise from the division. An activity plan for this option is talked about listed below.

Activity Plan.
Lewis will take control of the function of EVP Advertising after Krasnow leaves.

Marketing and advertising functions would certainly be merged.

Judith Shapiro will be worked with to take Lewis's location as SVP of advertising and marketing.

Manufacturing feature will remain component of marketing under advertising and marketing function.

Lewis will certainly divide herself from procedures.

An autonomous management design with staff member empowerment will be made use of in advertising department.

Open door plan and also focus on cross department interaction will certainly be targeted at eliminating dissonance.

Backup plan.

If the integration does not work out as intended, a backup plan would follow which would divide the production function from the marketing feature to reduce the tons on the SVP of marketing and advertising. In case Judith Shapiro does not obtain hired, Lewis will be heading the marketing division without an SVP. In that case the manufacturing function will definitely be separated by placing it under an SVP manufacturing.