Menu

Water Shortage And Property Investing In Mexico City Spanish Version Case Study Analysis

CASE STUDY

Home >> Harvard >> Water Shortage And Property Investing In Mexico City Spanish Version >>

Water Shortage And Property Investing In Mexico City Spanish Version Case Study Solution

Background and Facts

Water Shortage And Property Investing In Mexico City Spanish Version an office supplies retailer for little as well as moderate sized services has just recently been associated with preparing for a merging with its competitor Home Deport, which has influenced performance levels in departmentswith the elderly manager involved in lawful problems put forth by the federal Trade Compensation. With the Marketing Head advancing the news of his departure from the firm in one year, Jeannie Lewis, the present head of operations has been asked to take the role in the future. With challenges in the form of a prospective cultural modification as well as low employee spirits, the company needs a total reengineering initiative at the advertising and marketing department.

Problem Declaration

The potential social modification at the advertising and marketing department of Water Shortage And Property Investing In Mexico City Spanish Version is raising uncertainty in the workplace causing different challenges for the Jeannie Lewis who would certainly be changing the head of the division in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant function in impacting calculated choices given that Stapes Inc. had to desert its plans of combining with Office Deport after the Federal Trade Commission's intervention while doing so. Provided the truth that the shop has a worldwide existence with branches in UK, UNITED STATES, Canada and Germany, political factors in each of these nations might be able to affect efficiency or strategic objectives. Federal Profession Payment's antitrust suit against the merger occupied useful time of the company's elderly administration suggesting that 'political' factors can have major effects for an international business.

Economic Factors: Economic factors such as the appearance of small businesses in the international circumstance recommend that Water Shortage And Property Investing In Mexico City Spanish Version is thriving in an atmosphere where there is prospective growth of companies. Fact that shop clients are primarily looking for workplace products for house offices suggests that the market has a climbing pattern of entrepreneurs as well as house based organisations.

Social factors: Social trends in the economy reveal that consumers are seeking ease along with attractive prices. Market research demonstrates how the customer for Water Shortage And Property Investing In Mexico City Spanish Version lacks awareness concerning finding solutions which can supply a combination of comfort and affordable.

Technical factors: Modern technology plays an important role in Water Shortage And Property Investing In Mexico City Spanish Version's service method specifically as the company is piloting Innovation centers which would certainly offer innovation sales and assistance in the kind of memory upgrades, peripheral installations. (Summary of INSECT in appendix 2).

OB Issues and Manifestations.

Numerous underlying Organizational Behavior concerns can be seen in Water Shortage And Property Investing In Mexico City Spanish Version's case as highlighted in this area.

Apprehensions about social adjustment: There is worry about a social adjustment that would take place once Todd Krasnow leaves from his placement as the Executive Vice Head Of State of Advertising with a lot of the staff members already revealing unhappiness over this possible relocation. This expected change has developed tension in the work environment which has actually been coupled with the previous tension of preparing the company for a potential merging with House Deport.

Stressful Task Setting for Newcomers: There is shortage of workers that can match the stressful atmosphere of a hectic company. Not just does this cause problem in locating the best individuals, it puts stress and anxiety on brand-new hires as can not endure the speed as well as stress that the company expects them to bear.

Dual Reporting Lines: Novices locate this business culture cumbersome and also difficult to manage especially as dotted line relationships are suggested to be weak generally and also unbiased setup as well as performance analysis is still done by the solid line manager. This implies that novices could shed quality about their respective functions as well as purposes particularly as dotted line coverage does not keep them in direct communication with the strong line managers.

Bitterness From Cross Departmental Hiring: Krasnow's decision to make Lewis his follower instead of Bridget Coles even though it had actually been hypothesized that the last would certainly take Krasnow's placement came as a strike to her morale. Lewis might have been qualified and also appropriate for the task yet the reality that Kransnow's separation would certainly make Coles a direct record to Lewis might have been the reason for Coles' resignation from services.

Concern & Work Insecurity: Fear and insecurity can be determined as two significant problems that Lewis would certainly be taking care of specifically as the merger has currently be cancelled and also two senior executives of the marketing division would certainly be leaving. The whole obligation of the division would certainly be dropping on Lewis's shoulders who would not simply be in charge of brining about a cultural adjustment however would certainly likewise have to verify herself in her new duty.

Inappropriate Administration Design of Leader: Lewis's management design and its conflict with the marketing department's function can additionally be viewed as an OB obstacle particularly as she has actually been used to handling concerns in the procedures division where personnel are taught to focus on processes as well as obtain them right. The advertising department on the other hand can be seen as a team of individuals who are used to being supported by Krasnow that focused extra on outcome than processes.

Interdepartmental Arguments: Interdepartmental arguments between 3 divisions, marketing, merchandizing and also operations respectively over the allocation of the advertising mix can be recognized as one more OB issue. Although the marketing department does not share the same vision as the other 2 departments regarding the aloocation of the advertising and marketing mix twoards promotions and advertsing, the merchandizing and also operations departments do not concur over the advertising mix allowance amongst one another either.

Disintegration in Advertising And Marketing Department: Disintegration between the advertising and marketing departments can be recognized as an additional OB problem which could require further interest. The truth that the marketing and advertising sections in the advertising division are separated is avoiding both divisions from obtaining from each other's experience and know-how. Integration of advertising with merchandising and also procedures would certainly become harder if the marketing division itself is broken down which can be another prospective OB problem.

Water Shortage And Property Investing In Mexico City Spanish Version Analysis

Different theories have been made use of to clarify the circumstances to get further clearness concerning the situation available.

McGregor's Concept X & Y: According to Douglas McGregor's Concept X, a lot of managers believe that juniors are easy as well as careless, have little passion as well as withstand change. The situation at Water Shortage And Property Investing In Mexico City Spanish Version is not totally complying with Concept X, it can be seen that new hires are finding this setting rather stressful which might eventually lead to a greater disposition of the administration in the direction of Concept X. Even while assessing Lewis's monitoring design, theory X might have been ideal in the operations department to some level however the Marketing division would certainly call for reliance on Theory Y in order to get the creativity and originality from the teams.

Tuckman's Team effort Concept: Regarding Lewis's worry about bringing harmony between the advertising and marketing division is concerned, this would at first lead to contrast as discussed by Bruce Tuckman in his 'Team effort Concept'. (Tuckman, 1965). Based on Tuckman's theory received appendix 3, throughout the initial stage of team growth, individuals may not bond, as they are busy finding their area in the group. By integrating the advertising and marketing department's job, there might be the same preliminary detach which can bring about the second phase of 'storming' where the groups challenge each other. Nevertheless, it is only throughout the 3rd stage or 'norming' when they would come together to share suggestions prior to the team can bring about harmony in the 4th stage 'performing'.

Bridges' Change Model: Based On William Bridge's theory (appendix 4), people are quite uncomfortable with adjustment, which is evident by the scenario at Water Shortage And Property Investing In Mexico City Spanish Version The situation can be viewed as a typical training course of life if is studied according to Bridge's concept where he discusses that individuals experience three phases of change when they experience adjustment. 'End, shedding and also Letting go', The Neutral Zone and also 'The New Starting' (Bridges, 2004). When individuals are presented with change, they go into stage one therefore there may be emotions like despair, uncertainty, aggravation, anger, concern, denial as well as disorientation.The circumstance at the advertising and marketing division of Water Shortage And Property Investing In Mexico City Spanish Version is similar so Lewis can get comfortable with the suggestion that it is not remarkable habits. In the second stage, there might be a need to bridge the space between the brand-new as well as old culture so Lewis might need to face this challenge when Krasnow leaves. There may be reduced morale and low productivity at this stage which ought to not be taken as a problem. It is throughout this stage that Lewis will have to give advice to the department to make sure that they can discover an orientation. It can be seen how Krasnow has currently made this transition less complicated by making Lewis get associated with the department a year prior to his real departure. As per Bridges' Model, phase three will certainly cause openness to knowing, High energy and commitment as people will accept the modification (Bridges, 2004).

Maslow's Requirement power structure: The OB concern pertaining to instability at the office has been triggered firstly by the change in administration as well as secondly by the truth that the merger will no longer be launched. Abraham Maslow in his Concept of 'Requirements Power structure' (appendix 5) has talks about the relevance of 'protection requires as being a lower degree need of a human for activating motivation. As seen in the pyramid cooperated appendix 3, we can see exactly how 'the requirement to feel safe and secure as well as untouched' goes to the 2nd level of requirements. Before a worker can be made to establish emotionally, he needs to have his 'Physiological 'and 'Safety and security' needs satisfied. This indicates that unless the personnel are made to feel safe and secure regarding their existing employment condition in Water Shortage And Property Investing In Mexico City Spanish Version they might not reach 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for Water Shortage And Property Investing In Mexico City Spanish Version Case Study



Ramification of Analysis.

The OB analysis has actually taken a look at numerous theories to understand exactly how to handle the existing situation available. The complying with 3 options have actually been recommended to aid Lewis manage the business obstacles in the advertising and marketing division. Each of these alternatives has actually been proposed for relieving the change required to bring the marketing department according to the demands of the market as well as for making the social adjustment that would follow once the current leader leaves.

Integration of marketing and advertising features. Separating Adverting and also Production functions. Integration of Advertising And Marketing with Workflow.

Assessment of Alternatives.

Assimilation of Marketing & Marketing Functions: The internal advertising company of Water Shortage And Property Investing In Mexico City Spanish Version is currently stamina for the organization in terms of saving up on expenses related to marketing as well as promotion. Because no new employment has been done after Bridget Cole's departure with the coverage line being directly assigned to Krasnow for the advertising and marketing feature, this is a beneficial possibility for incorporating the marketing and advertising functions. Judith Shapiro who has actually earlier been spoken with by Lewis throughout the earlier merging days has knowledge in business-to-business marketing together with company and also retail advertising and marketing experience. Once Krasnow leaves, Lewis can employ Shapiro as an EVP for advertising and marketing to deal with both marketing and advertising functions.

The advantage of this approach is that it will integrate the two functions while minimizing the requirement for hiring an additional resource for advertising. Lewis would be heading the advertising department and in any kind of case her substitute would be needed for the present function that she is doing. The drawback of this choice is that outside hiring may produce bitterness from interior personnel that might be looking at the position of EVP after Lewis takes control of Krasnow's setting.

Dividing Adverting and Production: Given the affordable pressures as well as high quality work called for from the advertising firm, it is advised that Lewis ought to allow the production system to be a different feature from the advertising system. Because a lot of marketing firms had these 2 functions as different devices, it makes more sense to comply with the standard.

Integration of Advertising with Operations: Because Lewis is currently taking treatment of the marketing and operations divisions all at once; it makes feeling to incorporate the two features because she has actually been successfully taking treatment of both ends. The reality that Lewis has to adapt her administration design for the advertising and marketing division suggests that these two divisions would certainly be culturally diverse.

Referral.



An assessment of the three alternatives indicates that assimilation of marketing and also operations would not be a possible move due to the large distinctions between the two divisions despite the fact that currently Lewis is taking care of both. While separation of the production feature may have been a desirable move for the advertising and marketing division, the truth that it would certainly mean positioning a 3rd feature under Lewis's wing indicates this ought to be avoided as well. The combination of the marketing division is the best choice in terms of obtaining the optimum results from the department. An activity plan for this option is gone over listed below.

Action Plan.

Lewis will take over the function of EVP Advertising and marketing after Krasnow leaves.

Marketing and advertising features would certainly be merged.

Judith Shapiro will be worked with to take Lewis's area as SVP of advertising and marketing.

Manufacturing function will certainly stay part of advertising under advertising and marketing feature.

Lewis will certainly separate herself from procedures.

A democratic management style with employee empowerment will be made use of in marketing department.

Open door plan as well as emphasis on cross department communication will certainly be aimed at eliminating dissonance.

Contingency strategy.

If the assimilation does not work out as intended, a contingency plan would certainly follow which would divide the manufacturing feature from the advertising and marketing feature to lower the load on the SVP of advertising and marketing. In case Judith Shapiro does not get employed, Lewis will certainly be heading the marketing department without an SVP. Because case the production function will absolutely be separated by placing it under an SVP production.