How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism Case Study Solution


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How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism Case Study Solution

Background and Facts

How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism an office materials store for small and medium sized services has actually recently been involved in preparing for a merger with its competitor Home Deport, which has affected performance levels in departmentswith the senior manager associated with lawful difficulties put forth by the federal Trade Compensation. With the Advertising Head advancing the information of his departure from the business in one year, Jeannie Lewis, the present head of procedures has actually been asked to take the function in the near future. With challenges in the kind of a potential cultural change as well as low employee morale, the organization requires a full reengineering effort at the advertising division.

Issue Declaration

The possible social adjustment at the advertising and marketing department of How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism is boosting uncertainty in the working environment leading to various difficulties for the Jeannie Lewis who would be changing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant duty in impacting calculated decisions since Stapes Inc. had to abandon its strategies of merging with Office Deport after the Federal Trade Compensation's treatment in the process. Offered the truth that the store has an international visibility with branches in UK, U.S.A., Canada as well as Germany, political factors in each of these nations may have the ability to affect performance or calculated goals. Federal Trade Payment's antitrust fit against the merger occupied valuable time of the organization's elderly monitoring recommending that 'political' factors can have significant implications for a global service.

Economic Factors: Financial factors such as the development of small companies in the international circumstance suggest that How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism is prospering in a setting where there is prospective growth of services. In addition to this, fact that store clients are mostly looking for workplace materials for office suggests that the marketplace has a rising pattern of entrepreneurs as well as home businesses.

Social factors: Social patterns in the economic climate reveal that customers are trying to find benefit as well as eye-catching rates. Market research shows how the client for How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism does not have understanding concerning discovering options which can supply a mix of ease and inexpensive.

Technological factors: Modern technology plays a vital function in How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism's service strategy particularly as the company is piloting Modern technology facilities which would supply technology sales and also assistance in the kind of memory upgrades, outer setups. (Recap of PARASITE in appendix 2).

OB Issues as well as Effects.

Several underlying Organizational Behavior problems can be seen in How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism's case as highlighted in this section.

Apprehensions concerning cultural adjustment: There is worry regarding a cultural change that would certainly occur as soon as Todd Krasnow leaves from his position as the Exec Vice President of Advertising And Marketing with most of the staff members currently revealing discontent over this prospective action. This anticipated modification has produced tension in the office which has actually been paired with the past stress and anxiety of preparing the firm for a prospective merging with House Deport.

Demanding Job Setting for Newcomers: There is scarcity of employees that can match the difficult atmosphere of a busy organization. Not only does this result in problem in locating the best people, it places tension on brand-new hires as can not endure the rate and also stress that the organization expects them to bear.

Double Reporting Lines: Newcomers find this business culture difficult and tough to deal with particularly as populated line connections are indicated to be weak in general as well as objective setup and performance evaluation is still done by the solid line manager. This means that beginners could shed quality about their particular duties and goals specifically as dotted line reporting does not maintain them in straight communication with the strong line supervisors.

Resentment From Cross Departmental Hiring: Krasnow's decision to make Lewis his follower rather than Bridget Coles despite the fact that it had been speculated that the last would certainly take Krasnow's position came as an impact to her spirits. Lewis might have been qualified as well as proper for the task but the truth that Kransnow's separation would make Coles a straight report to Lewis might have been the reason for Coles' resignation from services.

Worry & Task Insecurity: Anxiety as well as instability can be determined as two major issues that Lewis would be handling specifically as the merging has actually currently be terminated and also 2 senior executives of the advertising division would certainly be leaving. The entire obligation of the division would certainly be dropping on Lewis's shoulders who would certainly not just be in charge of brining about a social modification yet would also need to confirm herself in her new duty.

Inappropriate Monitoring Style of Leader: Lewis's monitoring style and its conflict with the advertising department's duty can also be seen as an OB obstacle especially as she has actually been made use of to managing concerns in the operations division where personnel are taught to concentrate on processes and get them. The advertising division on the various other hand can be viewed as a team of people who are made use of to being nurtured by Krasnow that concentrated extra on output than procedures.

Interdepartmental Disputes: Interdepartmental arguments between three divisions, advertising and marketing, merchandizing as well as operations specifically over the allowance of the advertising and marketing mix can be identified as one more OB worry. Although the advertising and marketing division does not share the same vision as the various other 2 departments relating to the aloocation of the advertising and marketing mix twoards promotions and also advertsing, the merchandizing and procedures divisions do not agree over the marketing mix allotment amongst each other either.

Disintegration in Advertising And Marketing Division: Fragmentation in between the marketing and advertising departments can be determined as another OB problem which could require more interest. The fact that the marketing and advertising areas in the advertising division are disconnected is preventing both divisions from acquiring from each various other's experience and also competence. Integration of marketing with merchandising as well as procedures would end up being more difficult if the advertising and marketing department itself is disintegrated which can be one more potential OB concern.

How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism Analysis

Various concepts have been utilized to clarify the conditions to get more quality about the circumstance handy.

McGregor's Theory X & Y: According to Douglas McGregor's Concept X, a lot of managers believe that juniors are passive and also careless, have little passion as well as withstand change. The tough variation of this theory emphasized coercion, limited controls, hazards and also punishments. With time it produces low performance, refined sabotage and also rivalry (Offer, 2003). Although the circumstance at How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism is not totally following Theory X, it can be seen that brand-new hires are finding this environment instead demanding which may ultimately cause a higher inclination of the administration towards Concept X. According to McGregor's promoted view, which he called Theory Y, the vital job of the management is to arrange organizational conditions to ensure that people can accomplish their very own goals best by guiding their efforts in the direction of organizational benefits. If people locate no fulfillment in their job, the administration would certainly have little choice yet to rely upon concept X and outside control (Deal, 2003). Even while evaluating Lewis's management design, theory X might have appropriated in the operations division to some extent yet the Advertising division would certainly need dependence on Concept Y so as to get the creative thinking and creativity from the teams.

Tuckman's Synergy Concept: As much as Lewis's problem about bringing harmony in between the advertising as well as advertising and marketing department is worried, this would at first lead to clash as discussed by Bruce Tuckman in his 'Teamwork Theory'. By integrating the advertising and marketing department's job, there may be the same initial separate which can lead to the second stage of 'storming' where the teams challenge one an additional.

Bridges' Shift Version: According To William Bridge's concept (appendix 4), individuals are fairly uneasy with adjustment, which is apparent by the circumstance at How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism The circumstance can be seen as a regular course of life if is studied according to Bridge's theory where he clarifies that people experience three stages of shift when they experience adjustment. 'End, losing and also Releasing', The Neutral Area and also 'The New Starting' (Bridges, 2004). When people exist with adjustment, they go into phase one and so there might be emotions like despair, uncertainty, aggravation, temper, fear, denial and disorientation.The circumstance at the advertising division of How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism is comparable so Lewis can get comfortable with the suggestion that it is not remarkable habits. In the 2nd phase, there might be a demand to bridge the void between the new as well as old culture so Lewis may need to encounter this challenge as soon as Krasnow leaves. There may be low morale as well as reduced efficiency at this stage which must not be taken as an obstacle. It is during this stage that Lewis will need to give support to the department to ensure that they can find an orientation. It can be seen just how Krasnow has actually already made this shift much easier by making Lewis get associated with the department a year prior to his actual separation. As per Bridges' Version, stage three will certainly produce openness to understanding, High energy and also dedication as individuals will certainly embrace the change (Bridges, 2004).

Maslow's Demand hierarchy: The OB problem pertaining to instability at the workplace has actually been triggered first of all by the modification in administration and also second of all by the truth that the merger will certainly no longer be initiated. Abraham Maslow in his Theory of 'Requirements Hierarchy' (appendix 5) has discusses the relevance of 'safety requires as being a reduced degree requirement of a human for activating motivation. As seen in the pyramid cooperated appendix 3, we can see exactly how 'the need to feel safe and also safe' goes to the second level of needs. Before a worker can be made to establish psychologically, he requires to have his 'Physical 'and also 'Security' requires satisfied. This shows that unless the personnel are made to feel safe regarding their existing work condition in How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism they might not reach 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for How Can We Make This Work Understanding And Responding To Working Parents Of Children With Autism Case Study

Implication of Analysis.

The OB analysis has actually checked out numerous concepts to comprehend exactly how to deal with the current scenario available. The adhering to 3 alternatives have been suggested to aid Lewis deal with the business difficulties in the advertising division. Each of these choices has been proposed for reducing the shift needed to bring the marketing department in line with the demands of the marketplace and for making the cultural modification that would certainly comply with when the existing leader leaves.

Integration of advertising and marketing features. Separating Adverting and Production features. Combination of Advertising with Workflow.

Examination of Alternatives.

Judith Shapiro that has earlier been talked to by Lewis during the earlier merger days has expertise in business-to-business advertising along with company as well as retail advertising experience. As soon as Krasnow leaves, Lewis can hire Shapiro as an EVP for advertising to handle both advertising and marketing and advertising and marketing features.

The benefit of this approach is that it will incorporate the two features while reducing the requirement for employing an added resource for advertising and marketing. In addition to this, Lewis would certainly be heading the advertising department and regardless her replacement would certainly be needed for the existing duty that she is carrying out. The downside of this option is that exterior hiring might bring about animosity from internal employees that may be eying the setting of EVP after Lewis takes control of Krasnow's placement.

Separating Adverting and Production: Given the affordable stress as well as high quality work called for from the advertising agency, it is suggested that Lewis needs to enable the production system to be a separate feature from the advertising and marketing system. Given that a lot of advertising companies had these 2 features as separate units, it makes even more sense to comply with the norm.

Assimilation of Advertising And Marketing with Procedures: Given that Lewis is already taking care of the advertising and marketing and procedures divisions concurrently; it makes sense to incorporate the two features since she has actually been successfully taking treatment of both ends. The truth that Lewis has to adapt her monitoring design for the marketing department recommends that these two departments would certainly be culturally varied.


An analysis of the 3 alternatives shows that integration of advertising and marketing and procedures would not be a possible relocation due to the large differences between the 2 divisions in spite of the reality that currently Lewis is managing both. While splitting up of the manufacturing feature might have been a positive action for the marketing division, the truth that it would imply placing a third function under Lewis's wing implies this should be stayed clear of.

Activity Strategy.

Lewis will take over the duty of EVP Advertising and marketing after Krasnow leaves.

Advertising and Marketing functions would be merged.

Judith Shapiro will be employed to take Lewis's place as SVP of marketing and advertising.

Production feature will continue to be part of marketing under advertising and marketing feature.

Lewis will separate herself from procedures.

A democratic management design with staff member empowerment will be utilized in marketing division.

Open up door policy and also focus on cross departmental communication will be focused on getting rid of disharmony.

Backup strategy.

If the integration does not exercise as planned, a contingency strategy would adhere to which would divide the production feature from the advertising feature to lower the lots on the SVP of advertising and marketing. In case Judith Shapiro does not get worked with, Lewis will certainly be heading the marketing division without an SVP. In that case the manufacturing feature will definitely be separated by positioning it under an SVP production.