The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium Case Study Solution


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The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium Case Study Help

Background and Facts

The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium an office supplies retailer for tiny and also medium sized businesses has actually lately been involved in planning for a merging with its rival House Deport, which has affected effectiveness levels in departmentswith the senior supervisor involved in lawful difficulties put forth by the government Trade Compensation. With the Advertising Head putting forward the information of his separation from the firm in one year, Jeannie Lewis, the present head of procedures has actually been asked to take the role in the near future. With difficulties in the kind of a possible social adjustment as well as reduced worker spirits, the company requires a full reengineering initiative at the advertising and marketing department.

Trouble Declaration
Porter's 5 Forces Analysis
The potential cultural adjustment at the advertising division of The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium is enhancing uncertainty in the workplace leading to different obstacles for the Jeannie Lewis that would be replacing the head of the division in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant duty in affecting calculated choices considering that Stapes Inc. needed to desert its strategies of merging with Workplace Deport after the Federal Profession Compensation's intervention in the process. Provided the reality that the store has a global existence with branches in UK, UNITED STATES, Canada and also Germany, political consider each of these countries might be able to influence performance or tactical objectives. Federal Profession Payment's antitrust match against the merger took up useful time of the company's senior administration suggesting that 'political' factors can have major implications for a global service.

Economic Factors: Economic factors such as the introduction of small businesses in the worldwide situation recommend that The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium is flourishing in a setting where there is possible development of companies. Along with this, reality that store clients are mainly searching for workplace supplies for office recommends that the market has an increasing pattern of entrepreneurs as well as online organisations.

Social factors: Social fads in the economic situation reveal that consumers are looking for benefit along with eye-catching costs. Market research shows how the customer for The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium does not have recognition regarding finding options which can offer a combination of benefit and low costs.

Technological factors: Innovation plays a vital duty in The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium's organisation technique especially as the organization is piloting Technology facilities which would certainly supply modern technology sales and also assistance in the kind of memory upgrades, peripheral installments. (Recap of PARASITE in appendix 2).

OB Issues as well as Manifestations.

A number of underlying Business Behavior issues can be seen in The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium's case as highlighted in this section.

Worries about social modification: There is uneasiness concerning a social change that would certainly happen as soon as Todd Krasnow leaves from his setting as the Exec Vice President of Advertising with a lot of the employee already showing unhappiness over this possible action. This predicted modification has actually developed stress in the work environment which has actually been paired with the previous tension of preparing the company for a prospective merger with Residence Deport.
Pest Analysis
Difficult Job Atmosphere for Newcomers: There is scarcity of employees that can match the difficult environment of a busy company. Not just does this lead to problem in discovering the appropriate individuals, it places anxiety on new hires as can not withstand the speed as well as pressure that the company expects them to bear.

Double Reporting Lines: Novices locate this business society cumbersome and also challenging to cope with particularly as populated line connections are implied to be weak as a whole and unbiased setup as well as performance evaluation is still done by the solid line manager. This suggests that novices could lose clarity about their respective functions as well as goals particularly as populated line coverage does not maintain them in straight interaction with the solid line managers.

Resentment From Cross Departmental Hiring: Krasnow's choice to make Lewis his follower as opposed to Bridget Coles even though it had been speculated that the latter would take Krasnow's position came as an impact to her morale. Lewis may have been qualified as well as appropriate for the task however the reality that Kransnow's separation would certainly make Coles a straight record to Lewis may have been the factor for Coles' resignation from solutions.

Fear & Work Insecurity: Concern as well as instability can be identified as two significant concerns that Lewis would certainly be dealing with particularly as the merger has actually now be terminated and also 2 elderly executives of the advertising department would certainly be leaving. The entire obligation of the division would certainly be dropping on Lewis's shoulders that would certainly not simply be in charge of brining about a cultural change but would also need to confirm herself in her brand-new role.

Inappropriate Management Style of Leader: Lewis's monitoring design and also its conflict with the advertising and marketing division's role can likewise be seen as an OB obstacle specifically as she has been utilized to managing problems in the procedures division where workers are instructed to concentrate on procedures and also obtain them. The marketing division on the other hand can be viewed as a team of people that are made use of to being nurtured by Krasnow that concentrated a lot more on outcome than processes.

Interdepartmental Arguments: Interdepartmental differences in between 3 departments, advertising, merchandizing and also procedures respectively over the allotment of the marketing mix can be identified as an additional OB worry. The advertising and marketing division does not share the very same vision as the various other 2 departments concerning the aloocation of the marketing mix twoards promotions and advertsing, the merchandizing and procedures divisions do not agree over the marketing mix allowance among one an additional either.

Disintegration in Advertising And Marketing Division: Disintegration in between the advertising and marketing divisions can be identified as another OB problem which can require further focus. The truth that the marketing and advertising sections in the advertising and marketing department are disconnected is preventing both departments from obtaining from each other's experience as well as knowledge. Combination of advertising and marketing with retailing and also procedures would come to be harder if the advertising and marketing division itself is degenerated which can be an additional prospective OB worry.

The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium Analysis

Different concepts have actually been made use of to discuss the scenarios to get additional clearness concerning the circumstance handy.
Swot Analysis
McGregor's Concept X & Y: According to Douglas McGregor's Theory X, many managers believe that juniors are easy as well as careless, have little ambition as well as withstand adjustment. The difficult variation of this theory highlighted coercion, tight controls, hazards as well as punishments. With time it creates reduced efficiency, subtle sabotage as well as rivalry (Bargain, 2003). Although the scenario at The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium is not completely complying with Theory X, it can be seen that brand-new hires are discovering this atmosphere rather demanding which might eventually bring about a higher inclination of the monitoring in the direction of Theory X. As per McGregor's supported sight, which he called Theory Y, the important task of the monitoring is to set up business problems to ensure that individuals can attain their own objectives best by directing their efforts towards business incentives. If people locate no complete satisfaction in their work, the management would certainly have little option however to rely upon theory X as well as exterior control (Deal, 2003). Even while evaluating Lewis's monitoring style, theory X might have been suitable in the operations department to some extent however the Advertising and marketing department would require dependence on Theory Y to get the imagination and also originality from the teams.

Tuckman's Synergy Concept: As far as Lewis's problem regarding bringing harmony in between the advertising and marketing and advertising department is worried, this would initially lead to clash as reviewed by Bruce Tuckman in his 'Synergy Concept'. By integrating the advertising and also marketing department's work, there might be the exact same initial disconnect which could lead to the 2nd phase of 'storming' where the groups test one an additional.

When people are presented with modification, they go into stage one as well as so there may be feelings like sadness, unpredictability, frustration, anger, anxiety, denial and also disorientation.The scenario at the marketing department of The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium is comparable so Lewis can obtain comfy with the suggestion that it is not amazing behavior. It is throughout this phase that Lewis will have to give guidance to the division so that they can locate a feeling of instructions. It can be seen how Krasnow has currently made this transition less complicated by making Lewis obtain included in the division a year prior to his real departure.
Vrio Analysis
Maslow's Need pecking order: The OB concern related to instability at the office has actually been set off to start with by the adjustment in administration and also second of all by the truth that the merger will certainly no more be launched. Abraham Maslow in his Theory of 'Requirements Power structure' (appendix 5) has reviews the significance of 'safety and security needs as being a lower degree requirement of a human for setting off motivation. As seen in the pyramid cooperated appendix 3, we can see exactly how 'the need to really feel secure as well as out of danger' is at the 2nd degree of demands. Before a staff member can be made to develop mentally, he requires to have his 'Physical 'as well as 'Safety and security' requires met. This shows that unless the workers are made to feel safe about their existing work status in The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium they might not get to 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium Case Study

Effects of Analysis.

The OB analysis has actually looked at various concepts to comprehend exactly how to deal with the present scenario available. The complying with 3 options have actually been suggested to help Lewis handle the organizational difficulties in the advertising and marketing department. Each of these choices has been proposed for relieving the shift required to bring the advertising and marketing division in accordance with the needs of the marketplace and for making the cultural modification that would certainly comply with as soon as the present leader leaves.

Integration of advertising and marketing features. Separating Adverting as well as Production functions. Combination of Advertising And Marketing with Procedures.

Examination of Alternatives.

Combination of Advertising & Advertising Functions: The in-house marketing agency of The Battle Of The Alamodome Henry Cisneros And The San Antonio Stadium is already strength for the company in terms of saving up on expenses related to advertising and marketing and promo. Given that no brand-new recruitment has actually been done after Bridget Cole's departure with the coverage line being directly appointed to Krasnow for the marketing feature, this is a beneficial chance for integrating the marketing and advertising functions. Judith Shapiro that has earlier been spoken with by Lewis throughout the earlier merger days has competence in business-to-business advertising in addition to firm and retail advertising and marketing experience. When Krasnow leaves, Lewis can employ Shapiro as an EVP for advertising and marketing to deal with both marketing and advertising features.

The advantage of this approach is that it will certainly integrate the two features while lowering the requirement for employing an additional resource for advertising and marketing. In addition to this, Lewis would be heading the marketing department and also regardless her substitute would certainly be needed for the current duty that she is doing. The negative aspect of this choice is that exterior hiring might cause animosity from internal workers that may be looking at the position of EVP after Lewis takes control of Krasnow's position.

Dividing Adverting and Manufacturing: Offered the competitive pressures and high quality job required from the marketing company, it is suggested that Lewis must enable the production system to be a separate feature from the advertising unit. Given that a lot of advertising firms had these 2 functions as different systems, it makes more feeling to adhere to the norm.

Assimilation of Marketing with Operations: Given that Lewis is currently dealing with the advertising as well as procedures departments all at once; it makes good sense to integrate both functions considering that she has been effectively taking care of both ends. The fact that the two divisions already have major differences over appropriation of sources recommends that this assimilation might be able to produce harmony particularly as Lewis would be heading both ends.However there are various drawbacks of this move specifically as it would place too much problem over Lewis's shoulders. The fact that Lewis needs to adapt her management design for the marketing department suggests that these 2 departments would be culturally diverse. In addition to this, Lewis may not have the ability to use one type of leadership style to both departments which might result in ineffectiveness in either among the two functions.


An analysis of the three choices indicates that combination of advertising and also operations would not be a possible move because of the substantial differences in between the two divisions despite the fact that presently Lewis is dealing with both. While splitting up of the production feature may have been a positive action for the advertising and marketing department, the reality that it would indicate placing a 3rd function under Lewis's wing implies this should be stayed clear of. The combination of the marketing division is the very best alternative in terms of obtaining the optimal results from the department. An activity plan for this alternative is gone over listed below.

Action Strategy.
Lewis will take over the function of EVP Advertising and marketing after Krasnow leaves.

Advertising and Marketing functions would be combined.

Judith Shapiro will certainly be worked with to take Lewis's area as SVP of advertising and marketing.

Manufacturing feature will remain part of advertising under advertising function.

Lewis will certainly divide herself from procedures.

A democratic leadership style with staff member empowerment will be utilized in advertising and marketing division.

Open up door plan and focus on cross department communication will certainly be targeted at removing dissonance.

Contingency plan.

If the assimilation does not work out as planned, a backup plan would certainly follow which would separate the manufacturing feature from the marketing feature to decrease the load on the SVP of advertising and marketing. In case Judith Shapiro does not obtain hired, Lewis will be heading the advertising division without an SVP. In that case the manufacturing function will certainly be separated by putting it under an SVP production.