Moneyball B Do You Get What You Pay For Case Study Analysis


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Moneyball B Do You Get What You Pay For Case Study Solution

Background and Facts

Moneyball B Do You Get What You Pay For a workplace supplies seller for little as well as medium sized companies has just recently been involved in planning for a merging with its competitor House Deport, which has influenced performance levels in departmentswith the elderly manager associated with legal issues presented by the government Profession Payment. With the Advertising Head advancing the information of his separation from the business in one year, Jeannie Lewis, the existing head of operations has actually been asked to take the duty in the near future. With obstacles in the kind of a potential cultural change and also low employee spirits, the company requires a total reengineering effort at the advertising division.

Problem Statement

The potential cultural change at the marketing department of Moneyball B Do You Get What You Pay For is enhancing unpredictability in the working environment bring about different difficulties for the Jeannie Lewis that would be replacing the head of the department in one year. nalysis

PEST analysis

Political Factors: Political factors play a major function in affecting strategic choices since Stapes Inc. needed to desert its strategies of combining with Office Deport after the Federal Profession Commission's treatment while doing so. Provided the reality that the shop has a global presence with branches in UK, USA, Canada and also Germany, political consider each of these countries may be able to influence performance or tactical goals. Federal Trade Payment's antitrust match against the merger took up important time of the organization's senior management recommending that 'political' factors can have major implications for a global service.

Economic Factors: Economic factors such as the development of small companies in the international scenario suggest that Moneyball B Do You Get What You Pay For is flourishing in an environment where there is prospective development of organisations. Along with this, fact that shop consumers are primarily searching for workplace products for office suggests that the market has an increasing trend of business owners and online organisations.

Social factors: Social patterns in the economy show that clients are trying to find comfort as well as eye-catching rates. Marketing research shows how the customer for Moneyball B Do You Get What You Pay For lacks recognition concerning locating remedies which can use a mix of comfort and also low costs.

Technological factors: Technology plays an essential function in Moneyball B Do You Get What You Pay For's business strategy especially as the organization is piloting Technology facilities which would supply innovation sales as well as assistance in the kind of memory upgrades, peripheral installments. (Recap of PEST in appendix 2).

OB Issues as well as Manifestations.

A number of underlying Organizational Behavior issues can be seen in Moneyball B Do You Get What You Pay For's case as highlighted in this area.

Uneasiness concerning social change: There is apprehension concerning a cultural modification that would take place when Todd Krasnow leaves from his setting as the Executive Vice Head Of State of Advertising with a lot of the employee already showing unhappiness over this potential relocation. This anticipated change has actually developed stress in the workplace which has been combined with the previous tension of preparing the firm for a possible merging with Home Deport.

Difficult Job Atmosphere for Newcomers: There is lack of employees that can match the stressful atmosphere of a hectic company. Not just does this result in problem in finding the right people, it places tension on new hires as can not withstand the rate as well as stress that the company expects them to birth.

Double Coverage Lines: Novices find this organizational society difficult and also challenging to handle specifically as dotted line partnerships are indicated to be weaker in general and unbiased setup as well as performance analysis is still done by the solid line supervisor. This indicates that newbies can lose clarity concerning their respective functions as well as purposes specifically as dotted line coverage does not maintain them in direct interaction with the solid line managers.

Resentment From Cross Departmental Hiring: Krasnow's decision to make Lewis his follower instead of Bridget Coles although it had been hypothesized that the latter would certainly take Krasnow's setting came as a blow to her spirits. Lewis may have been capable as well as proper for the task however the reality that Kransnow's separation would make Coles a straight report to Lewis might have been the reason for Coles' resignation from solutions.

Fear & Job Instability: Fear as well as instability can be determined as 2 major issues that Lewis would certainly be taking care of particularly as the merger has now be cancelled and two senior executives of the advertising division would certainly be leaving. The whole obligation of the department would be falling on Lewis's shoulders that would not simply supervise of brining concerning a cultural modification yet would also have to verify herself in her new duty.

Inappropriate Administration Style of Leader: Lewis's administration style and also its conflict with the marketing department's function can additionally be seen as an OB difficulty particularly as she has been utilized to taking care of issues in the procedures department where employees are instructed to focus on procedures as well as get them. The advertising and marketing department on the other hand can be viewed as a team of people that are made use of to being supported by Krasnow that focused extra on output than processes.

Interdepartmental Disputes: Interdepartmental disputes between three divisions, marketing, merchandizing and also operations specifically over the appropriation of the advertising and marketing mix can be recognized as one more OB issue. Although the advertising division does not share the very same vision as the various other 2 departments concerning the aloocation of the marketing mix twoards promos as well as advertsing, the merchandizing and operations departments do not concur over the advertising mix appropriation among each other either.

Disintegration in Advertising Department: Fragmentation in between the advertising and marketing departments can be identified as another OB problem which might require more attention. The reality that the marketing and advertising sections in the advertising division are detached is protecting against both divisions from acquiring from each other's experience as well as knowledge. Combination of marketing with merchandising as well as operations would certainly end up being more difficult if the advertising division itself is broken down which can be one more prospective OB concern.

Moneyball B Do You Get What You Pay For Analysis

Different concepts have been utilized to discuss the scenarios to obtain more quality about the situation handy.

McGregor's Theory X & Y: According to Douglas McGregor's Concept X, the majority of supervisors believe that staffs are passive as well as careless, have little aspiration as well as resist modification. The situation at Moneyball B Do You Get What You Pay For is not entirely complying with Concept X, it can be seen that brand-new hires are finding this atmosphere rather demanding which may eventually lead to a better inclination of the monitoring in the direction of Theory X. Even while analyzing Lewis's administration design, concept X might have been appropriate in the operations department to some extent but the Marketing department would call for dependence on Theory Y in order to get the creativity and also creativity from the teams.

Tuckman's Synergy Concept: As much as Lewis's worry concerning bringing harmony in between the marketing and also marketing division is worried, this would at first lead to contrast as gone over by Bruce Tuckman in his 'Synergy Theory'. By combining the advertising and also advertising department's job, there may be the exact same first detach which might lead to the second stage of 'storming' where the teams test one an additional.

Bridges' Transition Model: Based On William Bridge's concept (appendix 4), people are quite uncomfortable with change, which is apparent by the scenario at Moneyball B Do You Get What You Pay For The scenario can be seen as a typical program of life if is examined based on Bridge's concept where he explains that individuals experience 3 stages of transition when they experience modification. 'End, shedding and Letting go', The Neutral Area and 'The New Beginning' (Bridges, 2004). When people exist with change, they get in phase one and so there might be feelings like unhappiness, uncertainty, stress, temper, concern, denial and disorientation.The situation at the advertising department of Moneyball B Do You Get What You Pay For is similar so Lewis can get comfortable with the idea that it is not extraordinary actions. In the 2nd phase, there might be a requirement to link the space in between the brand-new and also old society so Lewis might have to face this experience when Krasnow leaves. There may be reduced morale as well as low productivity at this phase which ought to not be taken as a trouble. It is during this stage that Lewis will have to give assistance to the division so that they can find a sense of direction. It can be seen exactly how Krasnow has already made this change easier by making Lewis get associated with the department a year before his real separation. As per Bridges' Version, phase three will produce visibility to knowing, High power and commitment as people will welcome the change (Bridges, 2004).

Maslow's Demand pecking order: The OB problem pertaining to instability at the office has been triggered first of all by the modification in management and also secondly by the reality that the merging will no longer be initiated. Abraham Maslow in his Concept of 'Demands Pecking order' (appendix 5) has discusses the relevance of 'safety and security requires as being a reduced level need of a human for setting off inspiration. As seen in the pyramid shared in appendix 3, we can see how 'the requirement to feel protected and also safe' is at the second level of requirements. Before a worker can be made to create mentally, he needs to have his 'Physiological 'as well as 'Security' requires met. This indicates that unless the employees are made to really feel secure regarding their present employment standing in Moneyball B Do You Get What You Pay For they may not get to 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for Moneyball B Do You Get What You Pay For Case Study

Effects of Analysis.

The OB analysis has checked out various concepts to understand how to cope with the current scenario at hand. The complying with three alternatives have actually been suggested to assist Lewis manage the organizational difficulties in the advertising department. Each of these choices has been proposed for relieving the change required to bring the advertising department according to the requirements of the market as well as for making the social modification that would certainly adhere to when the existing leader leaves.

Assimilation of marketing and advertising features. Dividing Adverting as well as Manufacturing functions. Assimilation of Advertising And Marketing with Operations.

Analysis of Alternatives.

Combination of Advertising & Marketing Functions: The internal advertising company of Moneyball B Do You Get What You Pay For is already toughness for the organization in terms of conserving up on expenses associated with advertising and marketing as well as promo. Because no new employment has been done after Bridget Cole's separation with the coverage line being straight assigned to Krasnow for the advertising function, this is a favorable possibility for incorporating the advertising and marketing functions. Judith Shapiro who has earlier been spoken with by Lewis throughout the earlier merger days has knowledge in business-to-business advertising in addition to company and also retail advertising and marketing experience. As soon as Krasnow leaves, Lewis can hire Shapiro as an EVP for advertising and marketing to manage both advertising and marketing features.

The benefit of this method is that it will certainly incorporate both functions while minimizing the need for hiring an additional resource for advertising and marketing. Lewis would be heading the marketing division as well as in any kind of case her replacement would certainly be needed for the current function that she is executing. The drawback of this option is that outside hiring may bring about animosity from inner personnel that might be eying the setting of EVP after Lewis takes control of Krasnow's position.

Dividing Adverting and Manufacturing: Provided the affordable stress as well as high quality job needed from the marketing agency, it is suggested that Lewis should enable the manufacturing device to be a separate function from the marketing unit. Given that the majority of advertising firms had these two features as different units, it makes even more sense to follow the standard.

Assimilation of Advertising with Workflows: Because Lewis is already dealing with the marketing as well as procedures departments simultaneously; it makes good sense to integrate the two features since she has been effectively dealing with both ends. The fact that the two divisions already have major distinctions over allocation of sources suggests that this assimilation may be able to cause consistency especially as Lewis would certainly be heading both ends.However there are various downsides of this move especially as it would certainly place too much concern over Lewis's shoulders. The truth that Lewis has to adapt her management style for the marketing division recommends that these two divisions would be culturally varied. Lewis may not be able to apply one kind of management design to both departments which could result in ineffectiveness in either one of the 2 functions.


An examination of the 3 alternatives suggests that integration of advertising and marketing and procedures would not be a viable action as a result of the large differences in between the two divisions despite the fact that presently Lewis is dealing with both. While splitting up of the production function might have been a beneficial relocation for the marketing division, the reality that it would indicate placing a 3rd function under Lewis's wing suggests this ought to be prevented. The integration of the advertising and marketing department is the best option in terms of getting the optimum results from the division. An action prepare for this choice is talked about below.

Activity Strategy.

Lewis will take control of the function of EVP Advertising after Krasnow leaves.

Marketing and advertising features would certainly be merged.

Judith Shapiro will be worked with to take Lewis's location as SVP of advertising and marketing.

Manufacturing feature will continue to be component of marketing under advertising and marketing feature.

Lewis will certainly divide herself from procedures.

An autonomous leadership style with staff member empowerment will be utilized in advertising division.

Open door policy as well as emphasis on cross department communication will certainly be targeted at getting rid of discord.

Contingency plan.

If the integration does not exercise as planned, a backup plan would comply with which would certainly divide the production feature from the advertising and marketing function to reduce the lots on the SVP of advertising and marketing. In case Judith Shapiro does not obtain employed, Lewis will certainly be heading the advertising division without an SVP. In that case the manufacturing feature will absolutely be divided by positioning it under an SVP production.