Social Media Content Strategy At Ayojak Case Study Help


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Social Media Content Strategy At Ayojak Case Study Solution

Background and Facts

Social Media Content Strategy At Ayojak a workplace products merchant for tiny and average sized services has just recently been associated with preparing for a merging with its rival Residence Deport, which has actually impacted efficiency degrees in departmentswith the senior supervisor involved in lawful issues put forth by the government Profession Compensation. With the Advertising and marketing Head putting forward the information of his departure from the firm in one year, Jeannie Lewis, the existing head of operations has been asked to take the role in the future. With difficulties in the form of a potential social adjustment and also reduced staff member spirits, the company is in need of a total reengineering initiative at the advertising and marketing department.

Problem Statement

The potential cultural modification at the marketing division of Social Media Content Strategy At Ayojak is increasing uncertainty in the workplace bring about numerous challenges for the Jeannie Lewis who would certainly be changing the head of the division in one year. nalysis

PEST analysis

Political Factors: Political factors play a significant function in impacting calculated decisions given that Stapes Inc. had to abandon its plans of combining with Office Deport after the Federal Trade Payment's intervention at the same time. Offered the reality that the shop has a worldwide presence with branches in UK, USA, Canada and Germany, political consider each of these nations may be able to affect performance or tactical objectives. Federal Profession Commission's antitrust fit against the merger occupied useful time of the organization's senior monitoring recommending that 'political' factors can have significant effects for a global organisation.

Economic Factors: Financial factors such as the appearance of small businesses in the worldwide scenario recommend that Social Media Content Strategy At Ayojak is prospering in an atmosphere where there is prospective growth of services. In addition to this, fact that shop customers are primarily seeking workplace products for home offices suggests that the marketplace has an increasing pattern of business owners and home businesses.

Social factors: Social patterns in the economy reveal that customers are searching for benefit in addition to appealing costs. Marketing research shows how the customer for Social Media Content Strategy At Ayojak does not have recognition regarding locating solutions which can provide a mix of convenience and affordable.

Technological factors: Modern technology plays an important duty in Social Media Content Strategy At Ayojak's company strategy specifically as the company is piloting Innovation centers which would certainly supply modern technology sales as well as assistance in the type of memory upgrades, outer installations. (Recap of BUG in appendix 2).

OB Issues and also Symptoms.

A number of underlying Organizational Actions issues can be seen in Social Media Content Strategy At Ayojak's case as highlighted in this area.

Uneasiness about social adjustment: There is worry about a cultural modification that would certainly occur when Todd Krasnow leaves from his placement as the Executive Vice President of Marketing with a lot of the team member currently revealing discontent over this possible step. This anticipated adjustment has actually created stress and anxiety in the work environment which has actually been coupled with the past stress of preparing the firm for a prospective merging with Home Deport.

Demanding Task Atmosphere for Newcomers: There is lack of employees that can match the stressful setting of a busy company. Not just does this lead to trouble in finding the ideal people, it puts anxiety on brand-new hires as can not hold up against the pace and pressure that the company expects them to bear.

Twin Coverage Lines: Newcomers discover this organizational culture difficult as well as tough to cope with specifically as dotted line partnerships are suggested to be weak in general and also objective setup and also efficiency evaluation is still done by the strong line supervisor. This indicates that newcomers might shed clearness concerning their particular duties as well as goals specifically as dotted line reporting does not maintain them in direct interaction with the strong line managers.

Resentment From Cross Departmental Hiring: Krasnow's decision to make Lewis his follower rather than Bridget Coles even though it had actually been speculated that the last would take Krasnow's setting came as a blow to her morale. Lewis might have been capable and also suitable for the task however the reality that Kransnow's departure would make Coles a straight record to Lewis may have been the reason for Coles' resignation from solutions.

Concern & Job Instability: Concern and also instability can be determined as two significant problems that Lewis would be handling particularly as the merging has actually now be cancelled and two senior execs of the advertising and marketing department would certainly be leaving. The entire obligation of the department would be falling on Lewis's shoulders who would certainly not simply be in charge of brining about a social adjustment but would also have to verify herself in her brand-new role.

Incompatible Monitoring Design of Leader: Lewis's management style and its conflict with the marketing division's function can likewise be viewed as an OB challenge specifically as she has actually been utilized to handling problems in the operations division where workers are educated to concentrate on processes and also get them right. The marketing division on the various other hand can be viewed as a group of individuals who are used to being supported by Krasnow that concentrated a lot more on result than processes.

Interdepartmental Arguments: Interdepartmental disagreements in between three departments, advertising and marketing, merchandizing and also procedures respectively over the allowance of the advertising mix can be determined as an additional OB worry. Although the advertising and marketing department does not share the same vision as the other 2 divisions concerning the aloocation of the marketing mix twoards promos as well as advertsing, the merchandizing and operations departments do not concur over the advertising and marketing mix allotment among one another either.

Disintegration in Advertising And Marketing Division: Disintegration between the marketing and advertising departments can be determined as one more OB concern which might need further attention. The reality that the advertising and marketing areas in the advertising division are separated is protecting against both divisions from acquiring from each other's experience as well as experience. Combination of marketing with merchandising as well as procedures would come to be harder if the marketing department itself is degenerated which can be one more possible OB issue.

Social Media Content Strategy At Ayojak Analysis

Different theories have actually been made use of to clarify the conditions to obtain further clarity concerning the scenario handy.

McGregor's Theory X & Y: According to Douglas McGregor's Concept X, the majority of supervisors believe that subordinates are passive as well as lazy, have little ambition and also withstand adjustment. The situation at Social Media Content Strategy At Ayojak is not totally adhering to Concept X, it can be seen that brand-new hires are locating this setting instead demanding which might ultimately lead to a greater disposition of the monitoring in the direction of Theory X. Also while analyzing Lewis's management style, theory X may have been appropriate in the operations department to some level yet the Advertising department would certainly need dependence on Theory Y in order to get the creativity as well as originality from the teams.

Tuckman's Synergy Theory: As much as Lewis's concern regarding bringing consistency in between the advertising as well as advertising department is worried, this would initially lead to conflict as reviewed by Bruce Tuckman in his 'Teamwork Theory'. By incorporating the advertising and marketing division's job, there may be the same first detach which might lead to the second phase of 'storming' where the teams test one another.

When people are offered with adjustment, they enter stage one as well as so there might be feelings like unhappiness, uncertainty, aggravation, anger, concern, denial and disorientation.The circumstance at the marketing division of Social Media Content Strategy At Ayojak is similar so Lewis can get comfortable with the suggestion that it is not remarkable behavior. It is during this stage that Lewis will certainly have to provide guidance to the department so that they can discover a feeling of instructions. It can be seen just how Krasnow has actually currently made this change easier by making Lewis obtain entailed in the division a year prior to his actual separation.

Maslow's Requirement hierarchy: The OB problem pertaining to instability at the office has actually been caused first of all by the change in management and also second of all by the reality that the merging will certainly no more be started. Abraham Maslow in his Theory of 'Requirements Pecking order' (appendix 5) has talks about the value of 'protection needs as being a lower degree demand of a human for causing inspiration. As seen in the pyramid shared in appendix 3, we can see how 'the requirement to feel protected and also unharmed' goes to the second level of needs. Before a staff member can be made to establish mentally, he needs to have his 'Physical 'and 'Security' requires fulfilled. This shows that unless the employees are made to really feel secure regarding their present work status in Social Media Content Strategy At Ayojak they might not get to 'Self-Fulfillment'. (King, 2009).

SWOT Analysis for Social Media Content Strategy At Ayojak Case Study

Effects of Analysis.

The OB analysis has actually checked out numerous theories to comprehend how to manage the existing scenario handy. The complying with 3 choices have been suggested to assist Lewis deal with the organizational obstacles in the advertising division. Each of these options has been proposed for reducing the shift needed to bring the advertising and marketing department according to the requirements of the market and for making the cultural modification that would certainly adhere to when the existing leader leaves.

Integration of marketing and advertising functions. Dividing Adverting as well as Manufacturing features. Combination of Marketing with Workflow.

Assessment of Alternatives.

Integration of Advertising & Advertising Functions: The in-house advertising company of Social Media Content Strategy At Ayojak is currently strength for the company in terms of saving up on overheads related to advertising and marketing and also promotion. Considering that no brand-new recruitment has actually been done after Bridget Cole's departure with the coverage line being directly appointed to Krasnow for the advertising and marketing feature, this is a favorable possibility for integrating the marketing and advertising features. Judith Shapiro who has actually earlier been talked to by Lewis during the earlier merger days has experience in business-to-business marketing in addition to firm and retail advertising and marketing experience. Once Krasnow leaves, Lewis can work with Shapiro as an EVP for marketing to manage both marketing and advertising functions.

The benefit of this technique is that it will incorporate the two features while reducing the need for hiring an additional resource for advertising and marketing. In addition to this, Lewis would be heading the advertising department as well as regardless her substitute would be required for the current role that she is carrying out. The drawback of this option is that exterior hiring might produce animosity from interior personnel that might be considering the setting of EVP after Lewis takes over Krasnow's setting.

Dividing Adverting and also Manufacturing: Provided the competitive pressures and excellent quality job needed from the ad agency, it is recommended that Lewis should allow the production device to be a separate function from the advertising and marketing system. Given that many ad agency had these two features as separate devices, it makes even more feeling to adhere to the standard. Both features might be able to concentrate on their core turns on a lot more effectively. The disadvantage of this method would certainly be that added costs would certainly have to be borne for establishing up separate manufacturing features. A manufacturing head might have to be employed which can increase expenses for the organization.

Integration of Advertising with Operations: Because Lewis is currently caring for the advertising and marketing and procedures departments concurrently; it makes sense to incorporate the two functions given that she has been effectively dealing with both ends. The truth that both departments already have significant distinctions over allocation of resources recommends that this assimilation may be able to cause harmony especially as Lewis would be heading both ends.However there are various drawbacks of this action specifically as it would put too much problem over Lewis's shoulders. The reality that Lewis needs to adapt her administration style for the marketing division suggests that these two departments would be culturally varied. In addition to this, Lewis may not be able to use one type of management design to both departments which might cause inefficiency in either among the two features.


An examination of the 3 alternatives suggests that integration of marketing and operations would not be a viable step due to the vast differences between the two departments regardless of the truth that currently Lewis is dealing with both. While splitting up of the manufacturing function might have been a favorable step for the advertising and marketing division, the reality that it would imply putting a third function under Lewis's wing means this should be stayed clear of.

Activity Plan.

Lewis will take control of the duty of EVP Advertising and marketing after Krasnow leaves.

Advertising and Marketing functions would be combined.

Judith Shapiro will be worked with to take Lewis's location as SVP of marketing and advertising.

Production feature will certainly continue to be component of advertising and marketing under advertising and marketing feature.

Lewis will divide herself from operations.

A democratic leadership style with staff member empowerment will certainly be utilized in advertising and marketing division.

Open up door policy and focus on cross department communication will certainly be aimed at eliminating dissonance.

Contingency strategy.

If the integration does not exercise as prepared, a backup strategy would certainly follow which would separate the manufacturing feature from the advertising feature to lower the lots on the SVP of marketing and advertising. In case Judith Shapiro does not get employed, Lewis will be heading the marketing division without an SVP. Because case the manufacturing function will absolutely be separated by placing it under an SVP manufacturing.